Data Research Analyst

Company overview:

TraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.

Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.

Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.

Position Name - Data Research Analyst

Role Summary

As the Data Research Analyst, you will be an integral part of the Tracelink’s Market Intelligence Team. We are seeking an experienced, motivated, and passionate individual with expertise in Data Gathering, Research and Analysis. In this role, you will maintain high-quality market data, contributing significantly to the success of TraceLink's sales initiatives. You will collaborate cross-functionally with the Marketing Operations, Market Development Representatives, and Sales Operations Teams to ensure the creation and periodic refreshment of our Account or Contact database.

Job Description

• Construct and maintain a customized database for prospect contacts, aligning with the company's marketing campaigns and product offerings. This includes gathering, organizing, and updating contact information to support marketing campaigns and sales initiatives.
• Create and manage tasks within Salesforce to ensure efficient tracking and management of workflows.
• Conduct thorough research on potential accounts for various company products, identifying key stakeholders, understanding market needs, and aligning our offerings with client requirements.
• Perform Data Extract-Transform-Load (ETL) activities to produce structured data and derive key insights. Prepare and present detailed reports and presentations to management, highlighting findings and actionable insights.
• Participate in continuous improvement initiatives to enhance data quality and research processes.
• Regularly collaborate with cross-functional teams, including Marketing Operations, Market Development Representatives, and Sales Operations.
• Effectively utilize a variety of databases, including D&B Hoovers, Zoominfo, LinkedIn, Salesforce Lightning, and Lusha, for research and data gathering.

Requirement:

• Minimum 2 of experience in Data Research and Analysis.
• Excellent analytical skills and attention to detail.
• Advanced knowledge of Microsoft Excel
• Basic knowledge in Salesforce Lightning and SQL.
• Strong problem-solving abilities and a proactive approach to tasks.
• Excellent communication and collaboration skills.

Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact Candidate-Privacy@tracelink.com.