Staff - Data Analytics (Staff BI Architect)
Chennai, India
Freshworks
Company Description
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
Job Description
- Architect and design solutions for data quality, reliability, and data governance
- As part of New Projects implementation, Lead the BI Team’s effort for designing BI Data Models, Tool Selection etc.
- Review and understand data requirements for all existing projects of Enterprise Data Stack including data lake, data warehousing and business analytics layers
- Gaining an understanding of Organizational data stack’s Current State and then defining the Target State Architecture and Strategy
- Facilitate the establishment and execution of the roadmap, and vision for information delivery and management including the enterprise data lake, warehouse, BI, advanced analytics and information asset management in a matrix environment
- Develop data flow models with graphical representations and abstractions of strategy and motivation, business processes, applications, data flow and technology
- Provide technical and architectural oversight for systems and projects that are required to be reliable, massively scalable, highly available and maintainable.
- Engage in an end-to-end approach to facilitate insights delivery leveraging all available assets
- Perform data analysis activities including data profiling, creation of data dictionaries, data transformation rules and integration requirements.
- Develop, document and maintain logical and physical data models for all existing data stack layers
- Guide and mentor engineering teams to raise collective technical expertise
- Conduct proof of concept activities with key business users, data engineers and analysts in support of advanced use cases.
- Set design patterns for application integration, data governance, and analytics development.
Qualifications
- An understanding of the concepts and principles of data modeling and can produce relevant data models employing industry recognised patterns and standards
- Demonstrated 10- 12 years of experience with Data Engineering, Data lake, Data warehouse design and implementation
- Design and implementation of strategic data ecosystem oriented capabilities associated with Data Governance such as Master Data Management, Data Quality, Metadata Catalog, Data Integration & Analytics
- Working Knowledge of cloud components required to build big data solutions (AWS, Azure or GCP)
- Working knowledge of BI systems
- Proficient in Python, Spark and SQL scripting for production environments
- Track record of leading within complex organizations requiring strong influence management skills - ability to work cooperatively at all levels in matrix environment
- Demonstrated success in Baseline responsibilities described above
Additional Information
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: Architecture AWS Azure Big Data Business Analytics CX Data analysis Data Analytics Data governance Data management Data quality Data warehouse Data Warehousing Engineering GCP Python Spark SQL
Perks/benefits: Team events
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