Junior Data Analyst, Subscriptions

Role purpose and overview

This is a great opportunity to work as part of the Operational Analytics team within the wider Insight & Analytics (I&A) team, powering The Telegraph’s business towards our goal of 1.5m subscribers. The Operational Analytics team ensures data integrity of several of our key data products across Editorial, Subscriptions and Advertising and delivers best in class BI and reporting tools that not only measure our KPIs but promotes self-serve across the business.

This is a hybrid role suitable for someone who has experience in the insight & analytics function but also has a strong, technical data background and enjoys solving data challenges, or a budding analytics engineer.

Key Responsibilities

• Conduct data investigations across platforms used by Insight & Analytics, exploring the data and providing recommendations to help with resolutions.
• Ensure the business logic for key I&A data is up-to-date, allowing for seamless reporting and analytical delivery across the department.
• Keep our documentation up to date from both a technical and business facing point of view
• Undertake maintenance & scope requirements for the Single Customer View data asset, collaborating with our Data Platform & Technology teams.
• Understand the end to end view of data processing, whilst continuously identifying opportunities for improvement and automation.
• Assist with developing new data products and tools that can be utilised across Insight & Analytics and wider business stakeholders, to optimise insight generation and deliver quicker results

Essential vs desirable skills required for the role

Essential:

• Good numeracy skills and previous experience applying this to workplace problems
• SQL experience, with the ability to join and transform multiple, complex datasets
• Experience with building dashboards and visualisations in BI tools (e.g. Google/Looker Data Studio, Tableau or similar)
• Ability to communicate and present complex data simply and clearly to non-technical stakeholders
• A curious mindset
• A positive and productive attitude that proactively suggests solutions to problems, constructively balancing the speed and quality of delivery.

Desired:

• Excellent communication, presentation, interpersonal and analytical skills
• Stakeholder management skills. We’re not a ticket in/out team, but a partner to the business that helps set successful growth strategies and proactively identify new opportunities.
• Experience working within, or a good working knowledge of, Google Cloud Platform
• Experience building self-serve, guided analytics tools or dashboards that enable non-data stakeholders to explore data and draw their own insights

Benefits

The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance.

Training and development

With support from your manager and colleagues, you’ll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career.

Our commitment to inclusion

At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

We are proud to be a Disability Confident Employer as part of the government’s Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.

To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website