Senior Manager of Data Science (all genders)

Company Description

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Job Description

Want to be a hero? - Join the #1 Global Leader in online food ordering and delivery!

We are looking for a (Senior) Manager, Data Science (all genders) to lead rider-centric modeling in Logistics.

Data Science is integral to our operations, powering everything from acquisition through retention, demand forecasting to staffing allocation, route estimation to planning, payments to fraud prevention, and everything in between. In this role, you will drive initiatives towards supply/demand equilibrium, enhancing fleet performance, seamless experiences, and optimizing costs throughout our global footprint.

This is an unparalleled opportunity to shape the future of the ‘deliver anything’ business. If this sounds like your next ride, reach out to us!

Your Mission:

• Lead a team of data scientists to develop and implement algorithms to optimize rider logistics operations: demand forecasting and staffing, state-of-the-art behavioural models for lifetime value prediction, session preferences, churn or fraud risk, delivery acceptance, routes, and payments.

• Establish a long-term vision, strategy, and the roadmap for its execution to maintain a competitive edge and be prepared for unforeseen challenges.

• Collaborate closely with cross-functional teams including product, engineering, and operations to identify key business challenges, prioritize and develop data-driven solutions that improve the rider experience and operational efficiency.

• Own the Data Science function (practices, processes, standards, and culture) for Rider logistics that can move and iterate fast with the evolving business landscape.

• Grow and scale teams that produce high-quality output in a sustainable manner, enable personal growth and learning, and foster a positive work environment.

• Stay up-to-date with the latest developments in data science and machine learning, exploring new techniques and technologies to enhance the effectiveness and scalability of our algorithms and models.

Your Heroic skills:

• 5+ years of experience building data science products, including 2+ years in a managerial or leadership role.

• Strong expertise in machine learning, statistical analysis, and ensuring high-quality methodological choices and model validation practices.

• Demonstrated experience delivering production models, ideally in several of the following areas: Time Series, Bayesian Models, Reinforcement Learning, Operations and Optimization, or Fraud.

• Experience working with petabyte-scale data for feature engineering and machine learning models.

• Excellent proficiency in Python and SQL, familiarity with cloud platforms such as AWS or GCP, and MLOps tools such as metaflow or kubeflow.

• Excellent communication and presentation skills, with the ability to translate statistical findings into operational insights, and work effectively across multiple teams or stakeholders.

• Experience in complex experiment design that can isolate the impact of changes introduced in our systems.

Why Delivery Hero? 

• Exchange ideas and meet fellow data scientists in our regular meetups, in our active guilds and through our global tech & product community.

• We offer visa & relocation support globally to our permanent employees.

• Enjoy our free online yoga classes and a subsidized Urban Sports Club or Gympass membership.

• Take care of your mental and emotional well-being with our free Headspace subscription and unlimited access to our Employee Assistance Program.

• Participate in our health campaigns such as seasonal flu vaccines.

• Benefit from BVG subsidy or join our Bike rental program.

• Join the global market leader and a publicly listed company with a competitive remuneration package.

• Develop your skills with your personal educational budget for conferences and external trainings.

• Save responsibly with our attractive corporate pension scheme.

About us:

Delivery Hero Tech is playing an exceptional role in the large growth of our company. Our Tech teams leverage a diverse stack to create cutting-edge solutions which cover the full customer experience - starting with a great online search experience and ending with a real-time delivery at your doorstep. 

Read about the latest updates from our Tech & Product teams on our blog.

Delivery Hero is building the next generation global on-demand delivery platform. We have grown rapidly from inception in 2011 to become the world's largest food-ordering network and we’re now innovating and creating new verticals such as groceries, pharmacies, flowers and other convenience articles in multiple markets.

Our awesome international team already operates in 40+ countries worldwide and we are looking for the most talented people to join us on our mission to ‘always deliver an amazing experience.’ If you’re an enthusiastic problem solver and hungry for a new adventure, an exciting job and multicultural workplace is waiting for you in the heart of Berlin!  

At Delivery Hero, we believe diversity and representation is key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or any other aspect that makes you, you.

Have we caught your attention?​ If you are looking for an environment where our company DNA is defined by our values, please send us your CV.

Find out more information on how to prepare for your technical interview here.

We’re looking forward to your application!

Additional Information

At Delivery Hero, we believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. Just be yourself and we can’t wait to see what value you bring to the role. We're as interested in your character as we are in your talent.