UX/UI Design Lead-Chatbot Design (Contract Role)

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Job Description

We are looking for a UX/UI Design Lead to help shape the future for how our clients serve their customers. You will work across every stage of the experience, from designing new features to prototyping high fidelity solutions. Our team is a close-knit collective of diverse thinkers and doers that pioneer solutions that have never been done, collaborate with our clients as partners, and design for future iteration and sustainability.

The Publicis Sapient Experience Design Capability is the bridge between business strategy and technology — we create meaningful, holistic experiences for our clients and their customers. We are multiskilled thinkers, computational designers, environmental designers, researchers, and architects.

***This role is a contingent role, about 4 months. We are currently embracing a hybrid work model, with some on-site expectations***

Your Impact
• Champion the discovery, research, and data synthesis to identify critical user insights and develop hypotheses to design effective experiences
• Communicate with excellent aesthetic and an influential voice to shape and position ideas for customer impact
• Present your own work

• Apply best practices for human-centric design to common visual and usability challenges
• Contribute to the creation of new design systems

• Deliver interaction design and illustrations for basic digital product features
• Possess a thorough POV on craft, tools and process
• Propose optimizations and creative approaches to systems that can cultivate impact for users’ needs
• Develop specification documentation that allows for implementation in software development
• Facilitate design workshops with stakeholders
• Collaborate with teams on the development of motion, content strategy, visual design, and content
• Clarify and define success metrics for client and business impact
• Develop relationships across a project team, specifically technical team members and software developers
• Lead and manage small project tracks autonomously

Qualifications

Complex system mapping and process mapping

• Wireframing functionality for features and content
• Prototyping skills with a familiarity of UX/UI design tools, having advanced experience with Figma

• Component-based design-development

• Solid experience with product design methodologies
• Solid experience of visual, sensory systems design and navigation systems design,
• Creating sitemaps
• Interaction design
• Process and specifications documentation
• Presentation design

• Design process and specifications documentation

Additional Information

All your information will be kept confidential according to EEO guidelines.