Digital and Data Lead Business Analyst
Krakow
Brown Brothers Harriman
At Brown Brothers Harriman, we serve the most sophisticated individuals and institutions with expertise in Private Banking, Investment Management, and Investor Services.At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!
What You Can Expect At BBH:
If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.
Brown Brothers Harriman is seeking a Business Analyst to join the Digital Product team in our Krakow office to lead the usage analytics discipline. As the team’s usage analytics expert, the analyst will inform data-driven decision-making, mature the analytics program, and provide input to optimizing our digital client experience. Utilizing tools including Adobe Analytics and Qlik, the analyst will maintain and configure usage tracking mechanisms, validate results, explore the data to surface insights and develop business analytical dashboards. Under the direction of the Product Head, the analyst will establish a program roadmap, manage priorities, collaborate with stakeholders on defining success metrics and partner with technologists for implementation. The analyst will initiate, organize, and drive small/medium-sized projects or segments of large projects that address the goals of the program and deliver actionable insights.
As a Lead Business Analyst in our Digital product team, this role engages with the entire product lifecycle including: discovery, ideation, prototyping, usability, implementation, adoption and feedback. Additionally, the analyst will have exposure to and collaborate with: relationship management, client service, voice of client, product and technology organization stakeholders.
Our team thrives on collaboration, creativity and innovation. The analyst will complement data science related responsibilities with ideation and exploration driven by engagement with users, stakeholders and colleagues.
Key Responsibilities:
Product Management
Create and manage Adobe Analytics configurations, including dimensions, metrics, and event tracking to capture success metrics
Drive exploratory data analysis that marries qualitative assessment/research with quantitative supporting findings
Create and customize Qlik reports and dashboards to effectively communicate insights to stakeholders
Analyze and interpret Adobe Analytics data to identify trends, patterns, and opportunities for improving the digital client experience
Stay up-to-date with the latest Adobe Analytics features and best practices, and implement them as appropriate
Partner with product management, relationship and client service stakeholders to identify critical metrics and build & support dashboards that deliver actionable insights
Perform ad hoc analysis to validate hypotheses, answer business questions and support data-driven decision-making
Join multiple data sources to provide a holistic view of the customer journey
Explore innovative ways to search for relevant patterns, trends, and relationships amongst large data volumes that unearth unique insights
Project Management
Manage projects and/or workstreams, applying project management processes to administer, organize, monitor, and control project activities.
Liaise with project stakeholders, confirming project scope and deliverables
Coordinate and manage project tasks and deliverables
Administer project activities such as coordinating meetings, preparing documents and capturing action items
Track and report project progress and risks to program management administrators
Leadership
Actively participate in meetings, stakeholder workshops, training sessions and product demonstrations
Take a collaborative approach to problem solving, developing a non-hierarchical culture of transparency, empathy, and trust
Model inclusive behaviors that demonstrate commitment to a workplace that values diversity of thought, background, and perspective
Education level/ Relevant Experience(s) required:
Bachelor’s degree, relevant project or product management certifications a plus
5+ years of business and technical experience with measuring digital engagement utilizing analytics tools (Adobe Analytics, Google Analytics)
Proven expertise in configuring and managing Usage Analytics platforms, including tag management, event tracking, custom dimensions, and data
Proven experience with BI tools such as Qlik, Tableau or Power BI
Strong analytical and problem-solving skills
Ability to identify trends, patterns, and opportunities
Ability to translate complex data into digestible insights
Excellent verbal and written communication skills, including notable relationship building skills
Capable of leading meetings of peers, superiors & subordinates and negotiate for desired outcomes
Collaborative and empathetic approach to engaging in a cross functional and globally diverse environment
Understanding of limitations and controls required by data privacy regulations and firm ethics
Other Requirements
Data analytics or data science certifications or course completions
Proficiency with MS Office applications such as Word, Excel and PowerPoint. Experience with Access a plus
Experience with Agile tools including Jira and Confluence
Familiarity with front-end programming languages such as Java
* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: Agile Confluence Data analysis Data Analytics EDA Excel Java Jira Power BI Privacy Prototyping Qlik Research Security Tableau
Perks/benefits: Career development Health care Team events Transparency
More jobs like this
Explore more AI, ML, Data Science career opportunities
Find even more open roles in Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP), Computer Vision (CV), Data Engineering, Data Analytics, Big Data, and Data Science in general - ordered by popularity of job title or skills, toolset and products used - below.
- Open Data Engineer II jobs
- Open Business Intelligence Developer jobs
- Open Data Science Manager jobs
- Open Principal Data Scientist jobs
- Open Business Data Analyst jobs
- Open BI Analyst jobs
- Open Data Scientist II jobs
- Open Business Intelligence Engineer jobs
- Open Sr Data Engineer jobs
- Open Senior Business Intelligence Analyst jobs
- Open Lead Data Analyst jobs
- Open Data Science Intern jobs
- Open Sr. Data Scientist jobs
- Open MLOps Engineer jobs
- Open Junior Data Scientist jobs
- Open Software Engineer, Machine Learning jobs
- Open Data Analytics Engineer jobs
- Open Marketing Data Analyst jobs
- Open Azure Data Engineer jobs
- Open Manager, Data Engineering jobs
- Open Data Engineer III jobs
- Open Junior Data Engineer jobs
- Open Data Analyst II jobs
- Open Data Engineering Manager jobs
- Open Data Quality Analyst jobs
- Open GCP-related jobs
- Open Tableau-related jobs
- Open Excel-related jobs
- Open Privacy-related jobs
- Open Data pipelines-related jobs
- Open ML models-related jobs
- Open PhD-related jobs
- Open APIs-related jobs
- Open PyTorch-related jobs
- Open Finance-related jobs
- Open LLMs-related jobs
- Open Data visualization-related jobs
- Open Business Intelligence-related jobs
- Open TensorFlow-related jobs
- Open Consulting-related jobs
- Open Deep Learning-related jobs
- Open Generative AI-related jobs
- Open Data governance-related jobs
- Open NLP-related jobs
- Open CI/CD-related jobs
- Open DevOps-related jobs
- Open Kubernetes-related jobs
- Open Git-related jobs
- Open Hadoop-related jobs
- Open Snowflake-related jobs