LEAP – Customer Master Data Management - Global BPM

Join Pernod Ricard on its ambitious transformation journey and become a part of our new global Program “LEAP”, aiming to enhance collaboration at a global level to better support our business ambitions.

LEAP is bringing together experts to reshape the way we operate by framing, designing, building, and deploying new processes. By building a common business language and harmonized procedures, LEAP will allow us to take togetherness at the next level, and enable many initiatives and innovations, fueled by data and technology.

Ready to take a LEAP? Pernod Ricard is looking for a Global Business Process Manager Customer Master Data Management within Order to Cash process teams is tasked with overseeing the design of Master Data Model for customers, management and integration of customer data within the ERP system. This role focuses on establishing a robust master data framework that supports strategic commercial and financial objectives, enhancing customer relationship management, sales effectiveness, and financial accuracy. It will be pivotal to ensuring Pernod Ricard's customer data is well structured and serving all functions

 Your key missions:

• Customer Data Strategy Development: Design and implement a comprehensive strategy for customer master data management, as a functional model and then define how it will be managed, in interaction with the ERP system, ensuring data accuracy, consistency, and completeness to support commercial and financial processes.
• Integration of Commercial Finance Insights: Utilize commercial finance experience to enrich customer data management practices, incorporating financial segmentation, credit risk analysis, and sales performance metrics into the MDM strategy (as examples).
• ERP System Customization for MDM: Work with the MDM Tech team and ERP tech teams to customize and configure the systems for optimal management of customer data, facilitating seamless integration with sales, marketing, and finance modules.
• Data Governance and Quality Control: Establish and enforce data governance policies and procedures to maintain high-quality customer data. Implement regular data audits and cleansing routines to ensure data integrity.
• Collaboration with Sales and Finance Teams: Serve as a liaison between Tech, sales, and finance departments, aligning customer data management with sales strategies and financial reporting requirements

If you recognize yourself in the description below, don’t wait to apply!

• Master's degree in engineering or business school 
• Required 10 years minimum of experience
• Experience in lead commercial / head of an entity,  Global brands experience appreciated
• Master Data Management expertise and tech savviness necessary
• Project management skills to effectively coordinate MDM initiatives
• Knowledge of MDM Tools (Ex. Semarchy)
• Knowledge of data governance framework & regulations
• Experience in consumer goods industry
• SAP Savy is a nice to have
• English is mandatory, French and Spanish appreciated but not mandatory

Wait, there’s more…

We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work from home (2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events…

Pernod Ricard is committed to diversity and inclusion: we are a disability-friendly company, one of France's Top 10 companies for gender equality, and we work with associations to promote social inclusion. Our recruitment methods focus on competencies to ensure equal opportunities. 

Job Posting End Date:

Target Hire Date:

Target End Date: