AiOps / Machine Learning Lead

Hyderabad, India

Full Time Senior-level / Expert
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About Us

Headquartered in Silicon Valley, with offices located worldwide, OpsRamp is a modern SaaS platform company that’s just entered its next stage of growth with new investment from Morgan Stanley, HPE and Sapphire Ventures. We’re disrupting the $28 billion-dollar market of IT operations management, fundamentally changing how IT teams support the business through infrastructure management.

As one of Forbes’ Top Cloud Computing Companies to Work For, we’re working to upend the old way of discovering, monitoring, managing, and automating IT infrastructure with tomorrow’s innovations like artificial intelligence, cloud capabilities, and more. We’re building the best team of innovators, thinkers, and doers in technology to realize the future of digital operations and bring it to life. It’s truly the dawn of a new era for a major market, and we’re in the center of it. Are you ready to join the future of IT operations?


To strengthen and expand our AI/ML offerings, we are looking for an Artificial Intelligence & Machine Learning Technical Leader to design and develop solutions using AI tools and machine-learning models that have a big potential for value and scale at OpsRamp

In this position, you will be responsible for the technical vision of one or more capabilities leveraging AI/ML and provide the leadership, facilitation, analysis and design tasks required by our product suite.

You will join the AIOps functional team, in charge of structuring strategic emerging AI/ML technologies into our product/platform and drive early adoption as well as acting as subject matter experts to incorporate AI-driven innovation into existing capabilities.

As a technical leader, you will work with Product Management, as well as with your engineering peers and cross-functional stakeholders to deliver AI/ML proofs of concept to solve business problems and address opportunities that will bring value and/or bring new revenue.

  • Experiment, design and develop solutions using AI tools and machine-learning models with a high potential for value and scale
  • Perform research and testing to develop or customise machine learning algorithms; conduct model training and evaluation as needed; integrate, test, tune and monitor the solutions developed
  • Work with Engineering Architects to develop the solutions you propose to ensure scalability and fit within the framework of the product/platform
  • Act as subject matter expert in AI/ML to identify business problems where AI/ML will bring value, or establish scalable, efficient, automated processes for data analyses, model development, validation and implementation
  • Actively contribute to and re-use community best practices in AI/ML, coaching younger developers to improve knowledge, development and delivery
  • Lead technical discussions and sharing within own team and across teams
  • Work independently, with limited day-to-day guidance from leadership
Job region(s): Asia/Pacific
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