Data Analyst

About Ocado Technology

“We are on a mission: to transform the future of online grocery through cutting-edge technology innovation.”

Ocado Technology is changing the way the world shops using advanced Artificial Intelligence, Machine Learning, Robotics, Big Data, Cloud and IoT. We develop the innovative software and hardware systems that power Ocado.com, as well as the unique ‘Ocado Smart Platform’ which is being implemented by ambitious retailers across the world from Europe to America, Asia and beyond. 

We build everything in-house: from intelligent, frictionless e-commerce platforms to highly automated warehouses, our employees are skilled specialists with expertise across a wide range of technologies. We’re working on cutting-edge innovations that are shaping the future of our society.

We are a fast-growing, global company. Today we have colleagues in development centre across the world - London, Hatfield, Welwyn Garden City (UK), Krakow, Wroclaw (Poland), Sofia (Bulgaria), Barcelona (Spain), Stockholm (Sweden), Las Vegas, San Francisco (USA) and Toronto (Canada).

Our Values

We champion a value-led culture to get our teams working at their very best and to help create a collaborative working environment with inspiring projects that our people love. Core values of Trust, Autonomy, Craftsmanship, Collaboration and Learn Fast help drive our innovative culture.  But don’t just take our word for it, have a look at what our people are saying about us on Glassdoor. 

The team... 

Engineering Productivity’s mission is to “empower Ocado Technology product streams to optimally deliver their core business value”. The Insight Services department focuses on the needs of the those streams to observe application performance in Production, measure their outcomes/value through data and utilise that information to create new value. The applications we provide are wide ranging including SaaS from large vendors like New Relic and Pagerduty, through to building machine learning platforms for our data science teams to build and run models. Regardless of the tool, the aim is to make sure our product teams have what they need to efficiently deliver high quality, market leading solutions in ecommerce and logistics.

The team is primarily focused on enabling Ocado Technology to use meaningful data for evidence-based decision-making ‘in one click’. This means creating data, datasets, data workflows, dashboards, reports as well as preparing analysis and hypotheses not only for the department’s purpose but for the entire organization. The role is not a report/dashboard factory but rather enabling the organization to access, understand and use the data on every level in a self-service way.

What I will be doing... 

• Supporting the product management and engineering teams through regular and ad-hoc analysis of technical and non-technical metrics, automating as much as possible.
• Understanding the reporting requirements and designing BI reports and dashboards.
• Building relationships with business users and stakeholders
• Modelling data object and designing data workflows
• Understanding department processes and goals
• Identifying required data sources and building data transformation tools
• Understanding and enhancing the data architecture
• Designing data models 
• Requirements analysis
• Collaborating with developers within team to create integrations with 3rd party data sources & systems

The essential tool kit...

• Analytics 101 
• Designing KPIs and Metrics that Matter
• Applying data analysis techniques and mathematical methods to complex problems 
• Large/complex datasets, SQL
• Data-warehousing principles and best practices (Dimensional Modelling, Cube Design)
• Building self-service BI solutions e.g. Tableau, Looker, DataStudio
• Strong ability to manipulate and blending data from data sources
• Statistical analysis 
• Tool / report building 
• Communication 
• Active listener 
• Ability to simplify the complex and tailor output for any audience 
• Ability to gather and understand business requirements
• Collaboration 
• Able to bring different skills and personalities together to deliver great outcomes

We'd love too speak to you if you have... 

• Significant demonstrable experience in a Data / Business Analyst role 
• Degree in Computer Science, Maths, Physics, Engineering or similar highly numerate subject
• Commercial-awareness and user-focused - ability to understand needs and identify priorities to unlock value 
• Can-do attitude in a fast-paced, complex and often ambiguous environment 
• Strong bias for action and impatience for improvement 

It would be great, but not essential, if you have... 

• Experience of Agile software development methodologies, for example Scrum or Kanban.
• Experience of Google Cloud Platform  & BigQuery
• Experience of leading and directing other analysts/developers
• Understanding of programing language (e.g. Python)
• Advanced Analytics: Machine learning and simulation

What we offer you

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We can offer technically stretching work, a competitive salary and;

• Flexible working patterns and options for remote working (depending on your role/team)
• Wellbeing support through Apps such as Unmind and an Employee Assistance Programme
• 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
• Pension scheme (various options available including employer contribution matching up to 7%)
• Private Medical Insurance
• 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) 
• Train Ticket loan (interest-free)
• Cycle to Work Scheme
• Free shuttle bus to and from Hatfield Train Station to the Hatfield offices [Only include for relevant roles]
• Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices [Only include for relevant roles]
• Opportunity to participate in Sharesave and Buy as You Earn share schemes
• 15% discount on Ocado.com and free delivery for all employees
• Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)

We also have regular divisional socials, sports clubs not to mention the Ocado Technology Academy for a packed schedule of courses, conferences and events. If you think you have what it takes to make a difference, please submit your application below.

We are thrilled to welcome applicants from across the world. Whilst we are able to offer visa sponsorship, please note that we are only able to cover the company-specific costs. For all employment offers made for UK roles, it is expected that you will be based in the UK in commutable distance, ready for your first day of work, so please keep this in mind. If you have any questions, please don't hesitate to ask.

Due to the energising nature of Ocado's business, vacancy close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. If you have applied and been rejected for this role in the last 6 months, or applied and been rejected for a role with a similar skill set, we will not re-evaluate you for this position. After 6 months, we will treat your application as a new one. All benefits information is subject to change and the terms of the individual arrangements.

Be bold, be unique, be brilliant, be you. We are looking for individuality and we value diversity above gender, sexual orientation, race, nationality, ethnicity, religion, age, disability or union participation. We are an equal opportunities employer and we are committed to treating all applicants and employees fairly and equally.