Data Analyst, Hopper Hotels

The Data Analyst (Hopper Hotels) will be responsible for revenue reporting and forecasting, maintaining data integrity, and providing data transparency for Hopper’s hotel supply team and our partners. This person will mine our data to help deliver tangible benefits for our app customers and supply partners, maximise revenues from our existing supplier footprint as well as creating reporting to track and forecast revenue.  This role requires a naturally curious individual who will directly influence the direction of the team using our data.  You will work closely with the supply team and product management teams who will use your outputs to communicate effectively with our partners and continue to delight our app users through product enhancements you help uncover.
You could be a fit if you’re excited about working with field based teams, taking their unstructured thinking and problems and using your data analytics skills to help steer direction, close sales, inform strategy and achieve our 2021 goals. 

In the position you will

• Lead analytical projects to support our Hotel Supply team. Deliver quantitative results, business understanding and strategic insights.
• Help create robust tracking of our experiments, by combining data from multiple sources, internal databases and analytics tools
• Design and implement automated analysis scripts, develop and deliver your tables, charts and interactive tools to present your results
• Support a growing sales organisation.
• Work with a cross-functional team of product managers, designers and engineers as well as the supply team to find effective ways to simplify and communicate analyses to a non-technical audience

A strong candidate will demonstrate

• Strong analytical and creative problem-solving skills
• Strong background in relational databases and SQL
• Experience with business analytics and e-commerce concepts like conversion and activation.
• Exposure to scripting with Python
• Proven ability to communicate complex technical work to a non-technical audience
• Enthusiasm and curiosity for conducting research and answering hard questions with data
• The ability to work with minimal guidance, be proactive and to handle ambiguity and the challenge of quickly evolving goals
• 3-5 years of relevant work experience

Nice to have

• Experience in e-commerce or in the travel industry
• Knowledge of Amplitude or Tableau
• Experience using Google BigQuery
• Experience with Salesforce and related data 

Compensation and Benefits

• Well-funded and proven startup with large ambitions, competitive salary, benefits and stock options
• Dynamic and entrepreneurial team where pushing limits is everyday business
• Home working

Despite the pandemic’s impact on the travel industry, Hopper has emerged stronger than ever. As the travel industry continues to rebound, Hopper has seen its valuation more than double since early 2020, reflecting the strength of our mobile-only marketplace and the value customers are deriving from our proprietary suite of fintech offerings. Here are just a few stats that demonstrate our recent growth:
- Hopper’s valuation is now over $3.5B, reflecting the strength of its mobile-only marketplace and value customers are deriving from the company’s proprietary suite of fintech offerings.
- Based on its current run rate, Hopper is pacing towards 330% revenue growth compared to last year, and it has already surpassed its pre-pandemic revenue peak from Q1 2020 by over 100%.
- Hopper has over 60 million downloads, consistently ranks as one of the most downloaded travel apps, and now has a larger air travel market share in North America than it did before the pandemic (source: MIDT). 
- The company is on track to surpass $1.5 billion in travel sales this year, with 40% coming from the hotel and car rental categories. 
- Hopper’s fintech offerings, such as Price Freeze and Rebooking Guarantee, now represent 50% of its revenue. 
- Given the success of its travel fintech, Hopper recently launched a B2B initiative called Hopper Cloud, where any travel provider can unlock a totally unique revenue stream by seamlessly integrating and offering Hopper’s travel fintech. The industry opportunity for Hopper Cloud is enormous as projections estimate that if all travel distribution channels offered travel fintech, it could increase the total consumer spend for the sector by $200 billion annually.
All this recent growth is just the beginning. There are still so many new opportunities we’re excited to tackle in the next year!