Data Analyst


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Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and over a dozen services. It is Indonesia’s first and fastest growing decacorn building an on-demand empire.
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About the Role
As a Data Analyst for the Driver Platform team, you'll build data products to aid the team in achieving its business objectives. Collaborating with the Business and Product teams, and fellow analysts, scientists, and data warehouse developers, you’ll focus your efforts on supporting the analytics and data products (automated dashboards, reports, alerts, and simulation tools) which aim to create business impact at scale. Specifically, you’ll conduct general analysis on each new feature/product, dive deep into understanding data trends and insights to make sound business decisions, and provide data visualizations to track the platform's overall performance. You will be involved in solving the problems drivers’ face during the course of the day - the menace of traffic, the struggles of inclement weather, long wait times, the anxiety of not getting orders, following covid safety measures. You will help us track how our driver app and new features perform, how can we increase the performance/income/experience of our driver partners, and many more!

What You Will Do

  • Design data marts to meet business requirements
  • Perform (exploratory) analysis in relation to determining new project pilot settings, new features, user behavior, & in-app behavior
  • Validate & quantify the impact of features/initiatives by designing and implementing sound experimentation strategies and statistical analysesCommunicate findings through well documented analyses and visualizations
  • Build and maintain dashboards for tracking product group KPIs
  • Design and run statistical experiments

What You Will Need

  • At least 1 year of professional experience in data analytics and business intelligence
  • Experience in advanced SQL, data visualization and any dashboarding tool (e.g. Tableau, Metabase, Google Data Studio)
  • Ability to design a data mart to meet business requirements
  • Strong business sense and critical thinking ability
  • Ability to independently conduct analysis of a business problem through data manipulation, formulation of hypotheses, design and statistical analysis of experiments to test them
  • Hands on experience with machine learning projects will be a plus
The Driver Platform data team is a 13+ member team consisting of data analysts, decision scientists and data scientists based in Jakarta and Bangalore. In collaboration with our business and product counterparts, we work towards enriching driver experience, their lifecycle and trust on Gojek platform. We do so by doing rigorous analyses, building decisioning systems and application of ML to improve our products. Rockstars in the team have already deployed ML driven features to enhance trust of drivers on the app. We are currently working hard to position our drivers better for incoming demand. Our data marts and dashboards fuel the product roadmaps with insights, experiments and evidence. Some of the key initiatives of the future are in the areas of proactively managing quantity & quality of supply on the app and enhancing income for drivers. And how do we work and connect in the new WFH regime? Well - as seamlessly as our apps! Be rest assured, working for Gojek drivers is a fun ride!

About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2018, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
Job region(s): Asia/Pacific
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