Senior Data Analyst - Air Supply

Preferred qualifications:• A degree in Math, Statistics, Computer Science, Engineering or another quantitative discipline• 3+ years working with data (i.e., quantitative analysis experience, including handling, manipulating, and analyzing data and creating analytical reports)• Extremely strong analytical and problem-solving skills• Experience with data mining, machine learning, statistical modeling tools and underlying algorithms• Proven ability to communicate complex technical output to a non-technical audience• A strong passion for and extensive experience in conducting empirical research and answering hard questions with data• Demonstrated expertise with a data visualization tool (Tableau preferred) and data analysis tool such as Amplitude• Skills working with relational databases and SQL, especially Hive and Google Big Query• Proficiency with Unix/Linux environments as well as GCP About the TeamThe mission of the Hopper Air Supply team is to provide Hopper users the best flight product and airfares.  In addition to business analysts the team has staff focused on business development, product management, product design, and engineering work.  We partner closely with airlines around the world to secure their inventory and fill their planes with a valuable, incremental audience.  The Air Supply team also owns our technology stack that connects Hopper to airline ticketing systems such as GDSs and NDC portals.   About the RoleHopper is looking for a data-savvy individual to own complex business intelligence projects within our Flights business unit.  In this role you will draw powerful insights from our real-time feed of billions of flight search results, thousands of daily flight bookings, and archives of several trillion historical data points.  To succeed at Hopper you need the talent, passion, and experience to thrive in a highly performing company.

Responsibilities

• Frame and conduct complex exploratory analyses needed to deepen our understanding of Hopper users.  
• Partner with product, business and strategy teams to leverage this user understanding to drive product improvements and other initiatives
• Use machine learning and big data tools on tremendously large and complex data sets to enhance our data-driven, personalized travel advice
• Conduct research into various aspects of our business and employ statistical and modeling techniques when appropriate to make recommendations to non-technical stakeholders
• Create advanced dashboards for product experiment tracking and business unit performance analysis using Amplitude and Tableau
• Find effective ways to simplify and communicate analyses to a non-technical audience.
• Analyze performance, identify internal & external trends from data, troubleshoot issues, identify new opportunities, and address ad hoc data requests.
• Forecast and model economic impact of proposed partnership deals  
• Draw insights from data and clearly communicate them to technical and non technical audiences
• Develop and maintain reports, dashboards, reporting tools, and structures to track key metrics
• Augment data flows from user activities to financial reporting systems

Benefits

• Well-funded and proven startup with large ambitions, competitive salary and stock options
• Unlimited PTO
• WeWork All Access Pass OR Work-from-home stipend
• Entrepreneurial culture where pushing limits and taking risks is everyday business
• Open communication with management and company leadership
• Small, dynamic teams = massive impact
• 100% employer-paid telemedicine, medical, dental, vision, disability and life insurance plans
• Access to a Retirement Savings Plan

More about HopperToday, Hopper is best known as a travel app. We're going to do about $1B in sales this year and weathered the COVID storm better than anyone expected. We just raised $170M from Goldman Sachs and Capital One, and inked a deal to be the exclusive travel provider for Capital One Travel.
We owe our success, in large part, to a proprietary suite of data-driven and risk-based financial services that we have developed that complement a customer's trip-purchasing experience. One example is Price Freeze, where our customers are able to purchase a financial option in the app to lock in any price that they see, on any item, for as short as 1 hour or as long as 21 days with Hopper taking the risk on the other side of the trade.
Now we're laying the groundwork for continued expansion in 2021 by adding great people to our team who can help us compete with the travel giants.
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