[OPS] Junior Data Analytics - Fraud Team

Brazil

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Shopee’s Marketplace Operations department is constantly solving problems and introducing innovative solutions to improve platform usability and enhance end user experience for our buyers, sellers, and partners. 

Here at Shopee, we are dedicated to maintain a secure and trusted platform to protect our business and our users’ interests.

As a Senior Data Anaytics Associate, you will oversee the day-to-day fraud management and develop new techniques to detect and prevent the potential abuse of our platform. This includes defining performance metrics, analysing trends, identifying new fraud behavior and modus operandi, scaling operational workflows, and designing new tools or processes to detect and prevent dishonest practices on our platform.

A successful candidate would be a highly motivated self-starter with an innate curiosity and motivation to uncover and investigate complex fraudulent behaviors. He/she should have a strong desire for innovation to drive new capabilities, and excel in problem-solving and project management.

Job description:

  • Project Management - Identify, plan, and execute projects plans and root cause analyses to improve our existing processes for operational management and it’s programs. 
  • Lead significant project management within broad operations areas including, but not limited to, international expansion, strategic initiatives, product development, logistics, fraud, CS, payments,  supply chain planning, procurement, seller operations.
  • Operations Management - spend time going deep operationally & analytically to uncover new findings that inform our strategy while building for the future by executing project-based work to build policies, processes, and systems that guide us to the right decisions at scale.
  • Analytics and Data Science - create and execute various analytics projects to inform team strategy and internal stakeholders; including the development of reports, dashboards, and scripts/automation using Google Suite, SQL, Tableau, R, and Python.
  • Stakeholder Management - organize and structure work across a variety of cross-functional teams to deliver on shared goals and priorities.

Requirements:

  • Outstanding organizational and project management skills; 
  • Experience developing and executing project proposals (end-to-end); 
  • Ability to deal with ambiguity and have a solution-oriented approach to problem solving;
  • A data-minded approach to making decisions and measuring performance;
  • Excellent working knowledge of data analysis with Python, R, SQL or other advanced programming languages;
  • Good communications skills in English;
Job region(s): South America
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