Data Analyst (Maternity Cover)

Kigali, Rwanda

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Babylon Health
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Babyl is Rwanda’s first full-service mobile health provider. Founded in the UK as Babylon Health to bring cutting-edge science and computer engineering to the healthcare industry, the ultimate aim of the company is to give everyone in the world access to high quality, affordable care. Through the use of artificially intelligent triage, digital doctor consultations and prescriptions through mobile devices, Babyl has delivered over 1 million consultations and registered over 2 million users since it came to Rwanda in 2016. We are rapidly expanding regionally and globally to be the world leader in AI-driven digital medicine. At Babyl our people are not just part of a team, they are part of something bigger. We are a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. 
An Operations Insights Analyst who will build the analytical and reporting infrastructure to enable us to understand and predict trends across our clinical operations business as we scale. This is not your typical Analyst role; dashboards, reports and analytical products will be required to be delivered on tight operational timelines. You will develop a deep understanding of Babylon’s operations to help drive your analytical solutions, and you must also be able to communicate the value of your work to different disciplines to embed your solutions in day-to-day operations.You will work intimately with the clinical operations team and across multiple product and technical teams to help us build the first digital general practice that can support millions of patients.   


  • Build a reporting and analytical infrastructure in Tableau.
  • Build a gold-standard suite of reports and dashboards that will be used to power the Clinical Operations business.
  • Mentor power business users on the use of Tableau Explorer to support self-service.
  • Help build and define the operations reporting and insights processes.
  • Create the optimal reporting structure by working closely with business leads and clinicians.
  • Develop a strong understanding of Babylon’s operations to define appropriate metrics and key success indicators.
  • Build clear and effective feedback loops to key areas of the business (including product, engineering, commercial, marketing etc.) to provide valuable operations insights.
  • Communicate insights and metrics to senior stakeholders and business partners regularly.
  • Be the analytical powerhouse behind core operations projects (from origination to implementation) and create the required models and analysis to drive initiatives.
  • Analyze and identify existing priority processes that need transforming or improvement, and then implement your findings. 
  • Help build the foundational data infrastructure and analytics platform to assist data-driven teams within operations and across the company.


  • Bachelor’s degree and 4 years+ of relevant working experience
  • Proven skills in Data science and/or Big-Data analytics
  • Proven experience in using Python and/or other analytics software is an added advantage
  • Intuitive problem-solving skills and thoughtful anticipation of deliverables
  • Exceptional written and verbal communication skills - as well as the ability to provide feedback for process improvement and operational agility. 
  • Extensive ability to research, digest, analyze and present material clearly and concisely with exceptional written and oral communication skills.
  • Excellent word processing and IT skills, including knowledge of a range of software packages.
  • Great interpersonal skills, natural team player, who enjoys working collaboratively with colleagues but equally able to work on your initiative.
  • Discretion and an understanding of confidentiality issues.


  • Passionate, loyal, inclusive, and ethically minded – ability to multitask and prioritize while adhering to project goals and deadlines.
  • Energetic and hardworking - exceptionally organized and resourceful.
  • A self-starter who dives into the work - someone who learns quickly and documents the path of learning for others.
  • Honest and reliable
Application Procedure:
Only applications received through this link will be considered. Due to the large volumes of applications we receive, we will only respond to the selected applicants. If you don't hear back from us within two weeks of your application, please consider it unsuccessful.
The vacancy is applicable for Rwandan Nationals only.
Application Deadline:
The deadline for application is 19 August 2021.
WHAT WE OFFER Whether you work in one of our amazing offices or a distributed team, Babylon is highly collaborative and fun! You’ll have a chance to work in a fast-paced environment with experienced industry leaders. We have a learning environment where you can make an impact.
WHO WE AREWe are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available.
At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time…
DIVERSITY AT BABYLONWe believe that difference inspires a better, healthier world. That’s why it’s at the heart of everything we do. From our people to our products, difference enriches every part of our business and creates a culture based on equality of opportunity, and in which all Babylonians can progress their careers. We’re committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, colour, religion, sex, pregnancy status, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by applicable law.
Job region(s): Africa
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