Data Analyst, GoFood

About the RoleThey say no man is an island, and this holds true here at Gojek. As our Data Analyst, you’ll be a part of the data team that directly impacts Gojek’s GoFood. Your main objective will be to create business impact at scale. The Business and Product Teams will be your companions during this ride. Best yet, you’ll have the opportunity to flex your analytics and DS skills!. What differentiates Gojek from other companies is the pace at which you can see your analysis and insights come to life and impact millions of customers and thousands of merchants partners.

What You Will Do

• Create business impact by working on strategic initiatives in GoFood focussed on analysis and experimentation
• Deliver insight, analysis using statistical tools, data visualization, and business use case to product and business teamPerform analysis in relation to determining new project pilot settings, new features, user behavior, and in-app behavior
• Build & maintain dashboards for tracking business performance and product adoption Partner with Lead or Senior Analyst to help Product Managers and Business teams create decision-based on decision science
• Partner with Lead or Senior Analyst in identifying product or business opportunities and support in product delivery such as experimentation
• Build first cut Machine Learning models based on product requirementsCreate and automate data extraction by creating denormalized tables

What You Will Need

• 2+ years of experience with basic statistics or product analytics along with strong business acumen
• Expert in SQL and strong experience with a data visualization and dashboarding tool (e.g. Tableau, Metabase, Google Data Studio, Clevertap, Python, etc)
• Exposure in working with Machine Learning (forecasting, clustering, statistical significance test, predictive modeling, and text mining) is a plus
• Experience in helping Product Team or Business team to deliver products as end-to-end data solutions (from data pipelining to analysis, presenting, and scalable adaption)
• Comfortable working with minimal guidance and in a team setting
• Ability to use critical thinking daily to manage daily tasks while being goal-orientedAbility to transform an ambiguous business or product problem into a well-scoped and impactful analysis; able to design simple experiments

About the Team
Our GoFood Data squad currently consists of around 20 people based in India, Singapore, and Indonesia who run Southeast Asia’s leading GoFood. We oversee all things data and work to become a thought partner for our Business Users, Product Team, and Decision Makers. It’s our job to ensure that they have a structural approach to data-driven problem-solving. Right now, there is only one question we try to solve in our three-way marketplace: how to make customers, drivers, and merchants happy and delighted. We have so far created millions of dollar impact across different journeys of customer - Search, Recommendations, improving discovery of merchants, predicting the food preparation time etcWe work with the PMs hand-in-glove - be it constructing a new machine learning solution or brainstorming on a problem like how do we reduce the wait time for the drive, how do we improve assortment, should we treat convenience seeking customer differently from value seeking customer etcAs a team, we’re concerned not only with the growth of the company, but each other’s personal and professional growths, too. Along with us coming from diverse backgrounds, we often have fun sessions to talk about everything and anything from data information to our current movie list. With WFH becoming more normalized, you best believe we’ve been sharing our favorite ways to prioritize a healthy work-life balance at home (Netflix, anyone?😜).
About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2018, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.