Network Optimization Data Analysis Associate

Remote - TX


Join 140K providers on the largest connected network in healthcare. See how we’re making connections that improve patient outcomes & clinician experiences.

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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Network Performance Optimization Data Analysis Associate

We are looking for a Data Analysis Associate to join our Network Performance Optimization team within our Configuration, Claim Submission & Denials Services division. Your job will be to analyze athena’s claims data and conducting independent research to deliver data driven insights and solutions that prevent/improve detractors of clean claim performance. The role combines technical expertise in data analysis with the research acumen required to identify and define actionable opportunities while also influencing key stakeholders to implement these opportunities.

But enough about us; let’s talk about you.

You have experience creating meaningful analysis with large, complex datasets. You are someone who demonstrates excellent communication skills and has a keen ability for solving business problems via independent research and data analysis. You are detail-oriented and enjoy managing simultaneous projects with competing priorities and multiple stakeholders.  You maintain an intense curiosity that allows to you go deep on complicated healthcare billing issues.

The Team: Our Configuration, Claim Submission & Denials Services team eliminates the administrative burden associated with medical billing and ensures our clients’ cash flow through enabling the creation of accurate insurance claims with minimal client work.

Job Responsibilities

  • Utilize athena’s data assets to deliver insights that promote the continuous improvement of network billing outcomes

  • Research the root cause of spikes and trends in negative billing outcomes to identify and define the business requirements for actionable opportunities to improve billing performance

  • Monitor and report out to stakeholders on the drivers of key performance indicators (KPIs) of billing performance and areas of opportunity to drive improvement

  • Management of and execution against initiatives to research and improve specific areas of poor billing performance or drive process improvement

  • Analyze complex data sets, identifying trends and proactively developing solutions to globally felt customer issues

Typical Qualifications

  • Bachelor’s Degree required in a quantitative or technical discipline such as, economics, finance, computer science, business, or a similar quantitative field

  • 3+ years of professional work experience, inclusive of 1+ years of data analytics

  • Experience with at least one data-extraction, scripting, and/or programming language (e.g., SQL, R, Python)

  • Leveraging data and data analysis techniques to deliver insights to stakeholders

  • Mastery of Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint

  • Familiarity and comfort with web/software applications and a basic understanding of cloud-based SaaS

About athenahealth

  • Our Mission: To unleash our collective potential to transform healthcare.

  • Our Culture: If you crave transparency, innovation and the ability to make an impact, you’ve come to the right place. Being an athenista is all about taking initiative, questioning the norm, making things radically simple and celebrating diversity. Our 5,100+ employees work hard towards a cause that impacts every one of us, healthcare, and we take the time to celebrate company accomplishments and our people.

  • Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support (We were named one of the 2018 Best Workplaces for Commuters!), collaborative workspaces and dog-friendly offices - just to name a few.

We are an equal opportunity employer and we don’t discriminate against employees or candidates based on their race, gender identity, sexual orientation, national origin, citizenship, pregnancy status, veteran status or any other differences. At athenahealth, we believe that diverse teams are the strongest teams to drive innovation and that we will build a disruptive force in healthcare only by harnessing the power of a diverse workforce. Come be a part of our goal to transform healthcare.

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About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. 

What’s unique about our locations? 
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together. 
Our company culture might be our best feature. 
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.  


Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. 


Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability. 
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. 


What can we do for you? 
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.  


In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued 


We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. 

athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at for assistance.

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* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰

Tags: Athena Computer Science Data analysis Data Analytics Economics Excel Finance KPIs Nonprofit Python R Research Security Spark SQL STEM

Perks/benefits: Career development Flex vacation Health care Insurance Pet friendly Team events Transparency

Region: Remote/Anywhere
Job stats:  12  4  0
Category: Analyst Jobs

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