Sr. Product Data Analyst - Payments


Full Time Senior-level / Expert
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Posted 2 weeks ago

Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. For nearly 10 years, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally with Remitly and our newly launched Passbook app to provide immigrants access to banking. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 1,300 employees across 9 offices who are growing their careers while having a positive impact on people globally.

About the Role:

As a Sr. Product Analyst on the Payment Acceptance team, you will work with other product functions to guide product improvements that create an outstanding customer experience, allowing customers to pay how they want. The quantitative insights you bring will have an out-sized impact on the business. You will report directly to our Manager, Product Analytics.

What You'll Do:

  • You will become the expert on Remitly's payments experience data, elevate data quality standards, and pursue unexpected data results as a puzzle to be solved
  • You will deliver insights and champion recommendations that result in customer engagement and acquisition
  • You will promote data-driven decision-making by aggregating and surfacing data across multiple sources
  • You will develop metrics that cut beyond surface-level and partner with engineering to ensure appropriate data capture
  • You will partner with Product Management on roadmap prioritization and capture relevant tradeoffs for the team
  • You will be a leader, finding opportunities to up-level other team members

You have:

  • Bachelor's degree in a technical, business, or quantitative field (Computer Science, Engineering, Statistics, or related field).
  • Minimum five years of relevant experience in a product or customer analytics role.
  • Experience designing and analyzing A/B experiments and are comfortable with basic statistical techniques
  • Experience with technical skills (e.g. SQL, R, Python) and data visualization tools (e.g. Tableau)
  • Experience in payments or e-commerce

Our Benefits

  • Unlimited paid time off
  • Health, dental, and vision benefits + 401k plan with company matching
  • Company contributions to your HSA or FSA plan, if you choose one
  • Continuing education and corridor travel benefits
  • Scholars program

Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

Job region(s): North America
Job stats:  8  1  0
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