Health Data Analyst

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster.
We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.
Veeva is a Work Anywhere company which means that you can choose to work in the environment that works best for you - on any given day. Whether you choose to work remotely from home or work in an office - it’s up to you.
The Role
As a Health Data Analyst focused on Customer Success for Veeva Data Cloud, you will own analyses that demonstrate the quality and coverage of our data network and conduct data investigations prompted by in-bound customer inquiries.
You’ll be part of a team focused on bringing our suite of Veeva Data Cloud products to market. With a deep understanding of our data, our customers’ use cases and the therapeutic areas of interest to our customers, you will help to position both our products and our customers for success. Your expertise and analyses will be leveraged by your teammates in Customer Success and Strategy as they prepare for customer discussions and produce reports/deliverables for customer delivery.
In your role, you will be responsible for performing both pre- and post-sales analyses to showcase Veeva Data Cloud data capture and value to our customers. You’ll perform qualitative and/or quantitative analyses to assist in the identification of data issues or anomalies that impact customers. You will curate observations re. our data and customers’ use of it, sharing feedback with Strategy and Product to enhance data quality and inform the VDC roadmap.
This is a great opportunity for someone who is passionate about health care data and excited to share that knowledge with both our internal and external customers.

What You'll Do

• Work closely with Strategy to explore and derive insights from prescription and medical claims data to demonstrate the value of our network, as well as ensure accuracy, completeness, reliability and relevance of our data to customers
• Execute data querying, cleansing and analysis. Understand data sizing and attributes to support customer use cases, identify data gaps and develop recommendations (where appropriate) as to how data may be used/interpreted
• Build expertise on the data in Veeva Data Cloud, contributing to the development of normative databases, documentation and standardized reporting to support customers
• Conduct exploratory analytics to understand data anomalies and elevation of meaningful observation to product for further analysis
• Collaborate closely with a team of Data Scientists, Product Managers and Developers to ensure high quality data delivery to our customers

Requirements

• 3+ years experience working with big data for healthcare (medical claims and/or prescription claims)
• Proficient in SQL and Excel
• Understand how relational databases work, and experience designing transformations, mappings and working with reference tables
• Experience with visualization tools such as Tableau or Spotfire
• Experience investigating data issues and working with a cross-functional team for problem resolution
• Energized by working through complex problems and bringing innovation to products

Nice to Have

• Experience in Python or R
• Experience with clinical data (EHR)
• Knowledge of Industry Standard billing codes such as ICD, CPT/HCPCS, NDC
• Experience with ETL tools
• Experience working with a product and/or agile teams

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.