Data Engineer (Decibel)

Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, Tel Aviv, and Prague. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title—nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, and former classmates. We have different backgrounds and we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.
At Medallia we hire the whole person, not just a part of them.
For us, our Data Engineers are the master of deploying, automating, maintaining, troubleshooting, and improving the glue that keeps data flowing through our ecosystem; productionising the work our data scientists create and working with software engineers to ensure a robust end-to-end pipeline.  Our ideal candidate will be responsible for developing data pipelines (both batch and real-time) to ensure data flows smoothly from our edge to our core services (and between them too) and turn the extensive research prototype's our Data Scientist's develop in container based, scalable solutions running in Kubernetes. You would be expected to work closely with our DevOps Engineers to develop system automation and auto scaling design patterns. Responsibilities:·         Deploying, automating, maintaining, and managing AWS cloud-based production systems.·         Build, release, and configuration management of production systems.·         System troubleshooting and problem solving across platform and application domains. Requirements:·         Cloud: experience with using a broad range of cloud technologies, especially AWS (e.g. S3, Lambda, ECS, Glue, RDS, EC2 etc.)·         Software Engineering skills: clean code, unit testing, CI/CD, automation·         Programming languages (Python, Java etc.).·         Databases: Relational, Non-relational, data warehousing·         Streaming data platforms (Kafka)·         Experience with the Hashicorp stack, Docker, Ansible, Jenkins & ELK stack·         Experience with Kubernetes is a plus, but not essential.·         Operating Systems: Linux system administration.·         Understanding network topologies and common network protocols/services This is a technical role so to be successful you'll already have developed, maintained & improved data pipelines, created data models and storage solutions plus gained hands-on experience with public cloud infrastructure; we use AWS but any is fine. If you've had the chance to explore design/configuration with a security focus this definitely a plus, but not essential.At Medallia, we don’t just accept difference—we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements.
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