CRM Data Analyst


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Resident is an industry-leader in the Direct-to-Consumer mattress and home furnishings category. Since our founding of the award-winning Nectar Sleep in 2016 (with over 1 million happy sleepers and counting), we have also launched the Dreamcloud, Awara and Level Sleep brands to cater to a variety of sleep preferences.  Our mission is simple, we strive to make inspiring products people love coming home to (and to help everyone afford a great night's sleep)! 
Our company is built around continuously improving our ability to introduce new customers to our products, and wow them with exceptional experiences through the shopping and post purchase journey.  We love to use data and metrics to drive our decisions, while keeping in mind that customers don’t speak in numbers, and that each one should be treated as a member of our family.   
Oh, and by the way - we’ve been doing the “remote work thing” since the day we started.  So you can expect a hard working team of people that understands how to create meaningful connections and get great work done virtually - it’s in our nature!
We are looking for a highly motivated data analyst, A problem solver with a passion for the CRM and email marketing world. The ideal candidate will enjoy designing a data driven approach for measuring  our CRM campaigns in addition to improving our CVR, AOV and LTV by leveraging our data for better targeting and messaging.
**This is a Full Time Position based out of our Central Tel Aviv Office.**


  • Develop and run quantitative analysis, models, reports, and more with the end goal to support our CRM efforts
  • Identify high value audiences and work with the CRM team on targeting strategy
  • Personalisation - Work with our data science team on personalised offers based on data we collect on our prospects / customers
  • Improving our LTV, AOV as well as increasing email and SMS share of revenue


  • B.A / B.Sc degree in a highly quantitative field (e.g. Industrial  Engineering, Mathematics, Statistics, Computer Science)
  • 2+ years experience as a Business/Marketing Analyst in an online environment
  • Experience in an ecommerce or DTC industry preferred
  • Experience querying data warehouses (SQL), analyzing data, and arriving at insights using quantitative techniques
  • Experience with data visualization tools
  • A quick learner who can manage multiple projects at a time
Job region(s): Middle East
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