Community Support Data Analyst


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Vinted is Europe’s biggest pre-loved fashion marketplace, with 45 million members in 14 countries. We want to make second-hand the first choice worldwide.
A team of over 800 people from Vinted’s offices in Vilnius, Berlin, Prague, and Utrecht develop and support our platform. We share a unique work culture that’s based on aiming high, taking ownership, co-creating, caring, and growth.
As part of Vinted’s Operations Support team, you’ll help improve planning and reporting accuracy and collaborate closely with the Community Support and Finance teams. Your goal is to build and maintain planning and reporting processes and system within Community Support department, also provide insights of trends and deviations, suggest areas for improvements based on analysis of reports. The role will mostly focus on data modeling, analysis and insights.

In this position, you'll:

  • Take full responsibility for Community Support budget & savings reporting
  • Analyze Community Support data and provide insights on trends and abnormalities/deviations 
  • Take ownership of Community Support refund reporting
  • Collaborate with operations support teams in order to provide insights for vendor reporting 
  • Collaborate with Finance teams in OPEX planning process

About you:

  • A degree in statistics, econometrics, economics, business, finance or a similar field 
  • 1+ year of experience doing finance/business data analysis or equivalent
  • Strong analytical and problem-solving skills
  • Excellent organisational and planning skills
  • A good communicator who can present results in an informative and persuasive manner
  • Fluent in spoken and written English
  • Experience with data visualisation (Looker, Tableau, Qlik, etc.)
  • Advanced Excel skills 

Work perks:

  • Opportunity to join our share options programme
  • Learning budget (13.2% from net yearly salary) 
  • 25 working days of holiday 
  • Remote workout classes
  • A canteen that serves homemade food at friendly prices 
  • Monthly team-building events
  • A personal budget for shopping on Vinted
  • Mental- and emotional-health support from Mindletic
The salary range for this position is 2100 - 2800  € (gross) per month.
If this sounds interesting – you may well be just who we need. Apply before July 13th, 2021 and we’ll be in touch. 
Job region(s): Europe
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