Senior Data Analyst, Cloud Strategy and Operations

Distributed, AMER

Full Time Senior-level / Expert
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The Senior Data Analyst will be a key member of our Cloud Strategy and Operations team. A successful candidate will turn data into information, information into insight and insight into business decisions.  As a Senior Data Analyst, you will be producing and tracking metrics that drive our Cloud adoption and retention, define new metrics and conduct analysis to improve the onboarding experience, engagement and conversion of trial users. You will work with the engineering team to identify and collect useful data within the existing infrastructure or in external sources. You will live and breathe data, and know all about CAC, LTV, MRR and other SaaS terms.

What you will be doing:
  • Interpret data, analyze results using statistical techniques and provide ongoing reports to all relevant stakeholders at Elastic
  • Work with the Elastic cloud engineering team to develop and implement data collection systems, data analytics and visualizations (dashboards, reports etc.) and other strategies to measure and evaluate KPIs.
  • Identify, analyze, and interpret trends or patterns in complex data sets
  • Ensure data quality, locate and help engineering correct data collection and processing  problems
  • Work cross functionally with multiple stakeholders (Engineering, Sales, Marketing, Support, Finance) to prioritize business and information needs
What you bring:
  • Minimum 5 years experience in data analytics
  • Proven working experience as a data analyst or business data analyst in a SW/SaaS company
  • Adept at queries, report writing and presenting findings
  • Technical expertise in data models, database design and development, data mining and segmentation techniques
  • Strong knowledge of and experience with reporting tools and databases (SQL, NoSQL etc). Previous experience in using Elasticsearch, Kibana, and Tableau for such purposes is a strong plus.
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Knowledge of statistics and experience in using statistical tools for analyzing datasets (Excel, SPSS, SAS etc)
  • BS in Mathematics, Economics, Computer Science, Information Management or Statistics a plus
Job region(s): Remote/Anywhere Europe
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