Data Analyst, Trust & Safety

Vilnius

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Vinted
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Posted 1 month ago

Vinted is Europe’s biggest pre-loved fashion marketplace, with 37 million members in 13 countries. We want to make second-hand the first choice worldwide.
A team of over 700 people from Vinted’s offices in Vilnius, Berlin, Prague, and Utrecht develop and support our platform. We share a unique work culture that’s based on aiming high, taking ownership, co-creating, caring, and growth.
As our new Data Analyst in the Trust & Safety domain, you’ll become a member of a cross-functional Product department. Your future team will be self-sufficient, consisting of Product Owner, Designer, Engineers, Data Scientist and you (Data Analyst), to have all the skills necessary to ship new features to our members, fast. You and your team will identify user problems, evaluate opportunities, and look for new and improved solutions to help our members trade safely and successfully.
Trust & Safety domain at Vinted is focused on ensuring safety and security for the Vinted community. Three core pillars in the domain are member support (ensuring effective customer support), member safety (reducing spam, scam, pervertism on the platform) and content quality (no fake items or items that do not follow Vinted policy on the platform). Member safety and content quality are expected to be the primary focus areas for the Data Analyst in this position.
To be successful in this role you’ll need to have very strong business skills backed up with the core technical skills (ability to use dashboards, SQL querying, knowledge of statistical tests). Data Analyst is not expected to deliver predictive algorithms or know how to employ sophisticated machine learning techniques, but instead they are expected to be the business context experts and leverage their excellent business acumen to steer their team towards the initiatives with the biggest impact. 

In this position, you’ll:

  • Identify opportunities for your team to improve business metrics
  • Analyse identified opportunities to understand their scope and impact (i.e. size opportunities) 
  • Support the team with valuable data insights
  • Select the most important KPIs for the team, track and forecast their performance over time

About you:

  • Highly business-results-oriented and comfortable with iterative processes
  • Able to extract, transform and interpret data
  • Keen on collecting and sharing business insights with your team/company
  • Able to understand the context of the domain and give timely insights
  • A degree in statistics, econometrics, economics, business or a similar field
  • 2+ years of analytical / BI work experience
  • Scripting experience (e.g. SQL) and experience with dashboarding tools (e.g. Looker, Tableau, etc.)
  • A good communicator who can present results in an informative and persuasive manner
  • Excellent at communicating in written and spoken English

Work Perks:

  • Opportunity to join our share options programme
  • Learning budget (13.2% from net yearly salary) 
  • 25 working days of holiday 
  • Remote workout classes
  • Mental- and emotional-health support from Mindletic
  • A canteen that serves homemade food at friendly prices
  • Monthly team-building events
  • A personal budget for shopping on Vinted
The salary range for this position is 2,860–4,500 € (gross) per month.Please send us your CV (or point us to your LinkedIn profile) and we will be in touch.
Job tags: Economics Looker Machine Learning Security SQL Tableau
Job region(s): Europe
Job stats:  4  0  0
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