Data Analyst

London, England, United Kingdom

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FutureLearn Ltd
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Posted 4 weeks ago

Higher education is being rapidly disrupted by digitisation & globalisation. At the same time, industries are evolving and increasing demand for up-to-date digital, technical, & digital skills. As a result we are all transforming into lifelong learners, looking to upskill, reskill or entertain ourselves via effective educational content that provides quality, credentialed and recognised outcomes. In emerging markets the internet is accelerating this trend and opening up access to educational products from universities or institutions thousands of miles away, where previously cost, travel or admission requirements would have made study impossible. FutureLearn was founded in 2012 by the Open University, with the purpose of channeling these trends and transforming access to lifelong education.

As part of FutureLearn you will be able to work within a stimulating, multidisciplinary, inclusive and diverse working environment that promotes collaboration, teamwork (AGILE framework), personal initiatives and career growth.

About the role

We are currently looking to recruit an experienced Data Analyst into the BI/ Analyst team. In this integral role, you will be working with your peers to ensure the accuracy and consistency of data, create customer and operational insights and provide impactful visualisations to inform business decisions across FutureLearn and external stakeholders.

Specifically, your main objectives will be building up ready-to-use data sets, exploring and analysing them with scientific methods, and derive meaningful insights from raw data. You will respond to ad-hoc data insight requests and develop your own analyses aimed at constantly improving our understanding of our learners’ behaviour and engagement, expose patterns of activity for our courses and learners which will help refine product creation, marketing activities and overall strategic direction of FutureLearn.

The ideal candidate will have a strong analytical acumen and the ability to prioritise tasks, manage their own projects and allocate time according to business objectives.

FutureLearn has made significant investments into its data pipeline to enable fast, easy and scalable access to our data. Our core data stack consists of Stitch, Snowflake, dbt and Looker.

The BI/ Analyst team sits in the Data & Analytics Department and works alongside the Data Scientists and Data Engineers.


  • Degree educated in a quantitative field (Engineering, Math, Science, Computer Science, Economics or similar)
  • Strong problem-solving ability and experience with using data analysis to identify patterns and trends and generate insights
  • Excellent SQL skills, experience with dbt would be an advantage
  • Experience with Python or R would be a strong advantage
  • Experience with statistical techniques would be an advantage
  • Good visualisation skills and experience with standard visualisation packages, ideally Looker, and LookML skills
  • Commercially-minded with experience in developing and interpreting insights from raw data and translating findings into business relevant reports
  • Strong organisational skills, with the ability to prioritise tasks, manage their own projects and allocate time according to business objectives
  • Experience in efficiently interacting and working with key business teams (Product, Partnerships, Marketing, Finance)


  • Competitive salary
  • Flexible working for all
  • 28 days of Annual Leave plus UK Public Holidays
  • Roll over up to 5 days Holiday
  • Buy and Sell up to 5 days Holiday
  • Personal ‘recharge’ days, no questions asked
  • Personal budget for development and training
  • 18 weeks of FutureLearn Maternity Pay and Adoption Pay (at your full basic pay)
  • 6 weeks of FutureLearn Paternity Pay (at your full basic pay)
  • Sabbatical Leave (up to 3 months of unpaid leave after 3 years)
  • Cycle to Work scheme
  • Season Ticket Loan
  • Charity work – 1 day dedicated to a charity of your choice
  • Free upgraded access on any FutureLearn short course and course fee waiver for Open University

At the moment, all FutureLearners work from home. When it is safe to go back into office, the working environment will be stimulating and fun, with lots of opportunities to collaborate, enjoy healthy snacks, good coffee and work out in the gym.

Once the office is open again this role will be a full time, office based role with a lot of flexibility to work remotely. We are still keen to meet you even if you are not London based. All interviews will be held online, via Zoom. Please let us know if you need any special arrangements for your interviews.

FutureLearn is a leading social learning platform formed in December 2012 by The Open University and is now jointly owned by The Open University and The SEEK Group. FutureLearn has over 10 million people signed up worldwide. FutureLearn uses design, technology and partnerships to create enjoyable, credible and flexible short online courses, microcredentials, as well as undergraduate and postgraduate degrees that improve working lives. It partners with over a quarter of the world’s top universities, as well as organisations such as Accenture, the British Council, CIPD, Raspberry Pi and Health Education England (HEE). It’s also involved in government-backed initiatives to address skills gaps such as The Institute of Coding and the National Centre for Computing Education.

Please contact if you require any reasonable adjustments or alterations to be made, to support you through the recruitment process.

This role will provide access to Government assets, so successful candidates must complete a basic personnel security standard check, and the following additional checks:
- Credit Check
- Sanctions Check

Please contact for further details about these background checks.


We believe diversity matters and want to create an environment where that diversity can flourish. We encourage everyone to bring their whole self to work, regardless of gender, age, sexual orientation, race or disability.


We encourage freelancers and people who have been made redundant as a result of COVID-19 to apply for opportunities at FutureLearn. We believe that in these difficult times, good employers have to rise to the occasion and play their part in the community. At FutureLearn, we take care of each other.

Job tags: Economics Engineering Finance Looker Marketing Python R Security SQL Travel
Job region(s): Europe
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