Customer Experience - Data Analyst


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Posted 1 month ago

Job Description:

  • Deliver reports & necessary analysis to support planning & optimizing the process
  • Use data-driven approach to alert issues, highlight key points, deliver operational analysis.
  • Provide insights & data for daily execution.
  • Deep dive on operation database and define where is potential to suggest applying automate process



  • Strong years of industry experience with proven business impact; degree in quantitative field preferred
  • Experience working with cross-functional teams to gather requirements and define the right metrics to describe the state of the business
  • Strong problem-solving skills: ability to draw insights from data, and design practical and scalable solutions
  • Strong analytical thinking and ability to learn quickly with can do attitude
  • Computer proficiency in MS Office (advanced in Excel, PowerPoint). 
  • Experience in SQL or Python is necessary
  • Experienced in project coordinator or process optimization is a plus.
  • Intermediate/Advanced English
Job tags: Python SQL
Job region(s): South America
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