Data Engineering Manager

Remote US/Canada

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PagerDuty Inc.
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Posted 2 weeks ago

Together we’re building a company that will endure and products people will love for generations to come.
We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.
Whether it’s conducting a retrospective, participating in our bi-annual hack weeks, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.
We’re building an inclusive workplace that represents the real, everyday people we support around the world. From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.
Why We Need You
PagerDuty is growing and we are looking for an experienced Data Engineering Manager to manage and contribute to the Data Platform used by our Business users. As a Data Manager at PagerDuty, you will manage the team responsible for designing Data pipelines, building Aggregation, data models, deploying , and supporting all types of data solutions for teams across PagerDuty's growing global user base.   You are independent, process oriented and excited about having a big impact on a small but growing team.
Together with the other members of the BI/Data Platform team, you will have the opportunity to re-define how PagerDuty, designs, builds, integrates, and maintains a growing set of software and SaaS solutions. In this role, you will be working cross-functionally with business domain experts, analytics, and engineering teams to re-design and implement new Data Solutions for all our business groups.

How You Impact Our Vision

  • Be a champion of the overall strategy for data governance, security, privacy, quality and retention that will satisfy business policies and requirements 
  • Manage DataOps operations ensuring data quality, high availability, Operational maturity & Stable SLA 
  • Lead architecture, design, model of new Data solutions keeping in mind scalability, Global expansion, Security, Data Operations 
  • Manage a team of experienced data engineers, mentor ,coach and provide an environment to excel. 

Skills and Attributes

  • You will help lead initiatives to formalize data governance and management practices, rationalize our information lifecycle and key company metrics. 
  • You will provide mentorship and hands-on technical support to build trusted and reliable domain-specific datasets and metrics. 
  • You will have deep technical skills, be comfortable contributing to a nascent data ecosystem, and building a strong data foundation for the company. 
  • You will be a self-starter, detail and quality oriented, and passionate about having a huge impact at PagerDuty. 
  • You are passionate about everything Data ...

Minimum Qualifications

  • Bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience 
  • 10+ years of experience working in data architecture, dimensional data modeling, master data management, metadata management . 
  • 5+ years managing team of experienced engineers, & building globally distributed teams. 
  • Excellent understanding of trade-offs between quality, speed, scale 
  • A consistent track record of close collaboration with business partners and crafting data solutions to meet their needs 
  • Excellent written and verbal communication and interpersonal skills, able to effectively collaborate with technical and business partners 
  • Demonstrated ability to navigate between big-picture and implementation details 
  • Experience designing, deploying, and managing full-stack data platforms in a cloud-based and Agile environment
  • Experience working in an Agile environment , familiar with Agile practices & pitfalls in Data Area 
  • Must have string hands on skill in any one BI/Data Warehouse technology preferably AWS redshift,Teradata or Snowflake. Should be comfortable analyzing and trouble shooting data issues. 
  • Knoweldge and Experience with any Data Integration tool like Talend, Fivetran,Mulesoft or Data platforms Databricks/Spark etc is huge plus.
  • Experience with DevOps methodology and tools.
PagerDuty offers:- Competitive salaries and company equity- Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family- Generous parental leave- Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to paid holidays and ample sick leave- Opportunities to get involved in PagerDuty's Employee Resource Groups (ERGs) and other diversity initiatives. ERGs are self-organized, employee-run communities focused on advancing a sense of belonging and inclusion for all - members, advocates, and allies.- Paid employee volunteer time - 20 hours per year- Bi-annual company wide hack weeks
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. PagerDuty is for people. Meaning, we extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.  Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.
PagerDuty uses the E-Verify employment verification program.
To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.
Job tags: AWS Data pipelines Engineering Redshift Security Spark
Job region(s): North America Remote/Anywhere
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