Lead Data Analyst


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Posted 1 month ago

Aircall is on a mission to revolutionize the business phone industry!
We exist to empower every professional to have richer conversations. We provide an entirely cloud-based voice solution, that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using. We have raised more than $100 Million since 2015, and we care about our growing base of 6000+ customers.
Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, and remote locations.
The central data team is an organization-enabler aiming at systematizing data-driven decisions within Aircall. It plays a key role in impacting product development and business growth by delivering data products, tools and actionable insights.
In this position, you will take the lead of the business analytics stream. You will have to work cross-functionally with the teams that fuel the company revenue such as Sales, Finance, Marketing and Customer Relations and translate their data needs into valuable solutions. On top of that, you will be responsible for establishing analytics best practices and methodology and up-skilling our existing team members. 
We are looking for someone with strong collaboration skills, clear communication and of course a top notch analytics mindset.

Your mission @ Aircall:

  • Lead, manage and develop a growing team of 3 amazing data analysts
  • Collaborate transversally with business leaders (Finance, Sales, Marketing, Customer success) to identify growth levers and make sure analysts work on impactful and structuring projects
  • Propose and implement valuable projects (churn prediction, marketing mix contribution...)
  • Structure the team processes, leverage self-service analytics and a community of data champions to better serve business leaders
  • Be responsible for the data governance and quality at all levels of the business organization
  • Collaborate with the data engineers to ensure best practices adoption in the analyses & data architecture to constantly improve the data stack and analysts’ productivity
  • Develop the data-driven culture at Aircall

A little more about you:

  • 5+ years of analytical work experience in an analytical position (Consultant, Analyst, Scientist…)
  • Experience in mentoring and managing data analysts
  • Strong SQL experience, comfortable using Python for data analysis and BI tools such as Looker
  • Data-driven, structured and solution oriented
  • Great interpersonal skills, autonomy in stakeholder management
  • Fluent in English
We know that success comes from smart work and deserves to be recognized and rewarded
We value people who are bold, ambitious, collaborative and customer-centric. Even better, the ones who know how to work hard & have fun at the same time. We’re a tribe of highly driven people, with a great sense of human connection and a clear focus. 
If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.
Why join us?
🚀 Key moment to join Aircall in term of growth and opportunities💆‍♀️ Our people matter, work-life balance is important at Aircall📚 Fast-learning environment, entrepreneurial and strong team spirit🌍 35+ Nationalities: cosmopolite & multi-cultural mindset💶 Competitive salary package & benefits (health coverage, lunch, commute, sports)
DE&I Statement: At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey. We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.
Job tags: Finance Looker Marketing Python SQL
Job region(s): Europe
Job stats:  9  2  0
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