Senior Data Scientist

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.
Does the challenge of scaling a fast-growing company by empowering it with data, reporting and analytical insight excite you? Using your business instincts, analytics mastery and creativity, you will help develop quantitative view of customer health at scale. If you love finding patterns amidst chaos, making quick decisions, and aren’t afraid of being wrong, this could be a great fit!
In this role, you will leverage data & analytics to shape Atlassian's understanding of how our customers use our services. You will get to work on one of the most important problems faced by Internet first companies - Churn. You will specifically focus on insights that help reduce customer churn. You will help build customer risk models that give us an early warning of at-risk customers. You will use diverse set of techniques spanning machine learning, causal inference, and other forms of statistical modeling to solve important business and product problems. You will drive cross functional data science projects from beginning to end: build relationships with partner teams, frame and structure questions, collect and analyze data, research, prototype, build out ETL pipelines and models in production, and present methodology and key insights to stakeholders
On your first day, we expect you to have:
-5+ years of experience in analytics or closely related fields-Expertise in SQL and development experience in a programming language, Python is strongly preferred-Ability to communicate and explain data science concepts to diverse audiences, craft a compelling story-Experience translating insights into decisions and actions that have a direct business impact-Strong sense of accountability, self-drive, and the ability to function independently -Undergraduate in a technical subject from a top school
It’s great, but not required, if you have:
-Experience in both enterprise (or B2B) as well as consumer (or B2C) environments -Track record of presenting at meet-ups and conferences -MS or PhD degree in a relevant topic
More about Customer Analytics at Atlassian
The Customer Analytics team at Atlassian is tasked to drive insights about our customers throughout their lifecycle with Atlassian. From customer health to product performance health, understanding movements of our customer across platforms, utilisation of our products; we empower our leaders with data and insights that they can use to make impactful decision. Our team partners very closely with other analytics team within Atlassian to maintain a high bar of delivering meaningful insights, and we love to have fun along the way. Come join us, to provide outstanding product and customer experience powered by analytics.More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.