Data Scientist, Operations

Seattle, Washington

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Posted 1 month ago

Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to change the way freight moves.
The next time you’re out driving and see an 18-wheeler on the road, that truck is empty 35% of the time. When big trucks drive empty, they throw unnecessary CO2 into the atmosphere. In fact, empty trucks generate more than 76 million metric tons of wasted carbon emissions every year. At Convoy, our digital freight network helps reduce those empty miles and cut carbon waste by nearly half.
This is your opportunity to collaborate with an incredible group of people and help transform the freight industry. Join Convoy and help move the world forward.
About you:This role sits at the intersection of data science and operations, on a team that leverages data and generates insight into operational impact by working backwards from key outcomes and Convoy’s most critical cross-company goals. We maximize the impact of our operations teams by defining key metrics, reporting on KPIs, developing optimal staffing models, and improving processes through causal inference. Working closely with Product and Operations leaders, you’ll significantly influence our roadmap to deliver world class service to our customers as efficiently as possible.

You will:

  • Work directly with leaders across operations to turn business questions into problem statements to be tackled with data.
  • Identify and frame complex, ambiguous challenges where the data science team should focus on for the biggest impact.
  • Design and implement scalable approaches to extract the best information possible from our data.
  • Collaborate with Engineering, Product, and other Data Science teams to drive impact to overall company goals through operations.
  • Be hands-on with your analysis, varying the complexity of your solutions based on the problem being tackled and translating results to business recommendations.
  • Look upstream, prevent business issues by solving root causes rather than firefighting individual cases.
  • Develop new metrics and ensure reliable measurement of key processes and outcomes.
  • Define core business logic in our data warehouse, building models and conducting experiments to drive product and process decisions.
  • Explain technical concepts and assumptions to non-technical audiences.

We're looking for someone who has:

  • Minimum 3+ years of industry experience in Consulting, Business Intelligence, Data Scientist, or Analytics roles
  • SQL fluency
  • ETL pipeline experience
  • Experience with scientific/statistical languages such as R or Python
  • Ability to break down high-level business problems into concrete analytical solutions
  • Strong communication and utmost attention to detail
  • BS in mathematics, statistics, computer science, operations research, engineering, a natural science or equivalent quantitative subject

Nice to haves:

  • MS in mathematics, statistics, computer science, operations research, engineering, a natural science or equivalent quantitative subject
  • Strong examples of your outputs influencing product or engineering roadmaps.
  • Data Engineering experience

Benefits: Employees' wellbeing is top of mind for the Convoy team. Outside of offering excellent medical, dental, and vision benefits, we also offer the following: 
* On demand mental and emotional health benefits through Lyra * On demand primary care through 98.6* Generous paid time off* Paid parental leave program * Fertility benefit solutions via Progyny * Child-care and adult/elder-care options through Bright Horizons* Opportunity to join and contribute to one of our Employee Resource Groups* Ability to make a real world impact!
Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!
Job tags: Business Intelligence Consulting Engineering ETL Python R Research SQL
Job region(s): North America
Job stats:  35  6  0
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