NLP Lead

Remote - Helsinki, Uusimaa, Finland

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The #1 choice for ad spenders and top brands. We provide 24/7 support by engaging with customers, removing harmful comments, and alerting you about issues.
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This position can be either office-based in Helsinki or in remote across the European time zones.

BrandBastion transforms the way brands deal with social engagement. We process millions of pieces of content across Facebook, Instagram, YouTube, and Twitter. Our proprietary technology classifies these comments and takes action based on each client’s configured guidelines.

Our technology combining artificial intelligence and human expertise runs in the background creating an open and free environment for discussions, offering blazing fast customer responses, escalations, protection from threats, and real audience insights 24/7. We help brands to rise above the challenges of complex digital interactions, accurately, at scale, and in real-time.

As a BrandBastion NLP Lead:

  • Your primary job will be to lead a team of linguists and data scientists at BrandBastion with the objective of building the world’s most accurate social media content classification system for brands.
  • You will research and develop automated text classification systems using state of the art techniques combining NLP and deep learning
  • Working closely with our development and analytics team to support further development of our proprietary technology and developing new services.
  • Thinking unconventionally to find innovative ways to solve real-world problems such as: analyzing and classifying social media content in real-time, overcoming the challenges of working with unstructured data, multilingual content, and multi-cultural content.


  • Data science expertise: Machine Learning, Deep Neural Networks, NLP.
  • Experience with social media text and image analysis
  • Creativity and curiosity is essential for this role, as well as thorough business understanding
  • Experience in deploying machine learning and NLP pipelines to production within a cloud environment.
  • Highly focused on implementation and problem solving, a can-do attitude, and committed to ongoing learning.
  • Fluent English, both written and spoken.
  • Development skills with strong IT knowledge, as well as experience with Big Data tools is considered an asset
  • Background in data science, computer science, mathematics or similar field. PhD, patents and publications in relevant areas would be a plus.


  • Flexibility in terms of working hours and the possibility to work remotely from anywhere in Europe.
  • Work with the best and brightest team members from all over the globe.
  • 4 weeks of paid vacation annually offered to all team members.
  • Opportunities to grow your career in a new and growing field.
  • Work with some of the world’s greatest and most innovative brands.
  • Receive immediate responsibility for everything you do and the freedom to get creative.
  • Join a growth company operating in a new exciting industry.
Job perks/benefits: Career development Flex vacation
Job region(s): Remote/Anywhere Europe
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