Data Operations Analyst

Nairobi

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M-KOPA

We offer fair and flexible financing to help you achieve progress.

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M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go "PayGo'" solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

The role of the Data Operations Team is to support the business in running its operational processes and decision-making. We recently announced the opening of our latest market - South Africa, and you will support the Analyst team with operational tasks such as producing and tracking KPIs for different departments, increasing the efficiency and automation of our processes and using accurate data for reporting.

You will be reporting to the Data Operations Team Lead. This role is fully remote.

ABOUT THIS ROLE:

  • The Data Operations Analyst will be expected to provide high-quality, accurate and timely reports within agreed timelines to support the business in running its operational processes and decision-making
  • Collaborate with different departments to fully understand business processes and their data requirements
  • Test new system features to ensure data is being correctly captured
  • Create data dashboards, graphs, and visualizations

YOU ARE EXCITED ABOUT THIS ROLE BECAUSE:

  • You enjoy working with SQL and you are experienced extracting and analyzing data using tools like Excel, Looker
  • You have analytical thinking and you are able to identify patterns and trends in the data using standard analytics and statistical methods
  • You enjoy solving problems, even when they are not well defined
  • You are eager to learn from your colleagues and you are comfortable operating as part of a dynamic team

WE ARE EXCITED ABOUT YOU BECAUSE YOU:

  • You can identify and escalate data quality issues when they arise and with guidance, contribute to solution to improve data quality and adhere to best practices
  • You have a good knowledge of SQL and can use version control to ensure accessibility and reproducibility.
  • You have experience with Excel and Looker to analyse and visualise data
  • You know how to use the most appropriate medium to visualize data to tell compelling and actionable stories relevant for business goals
  • You are experienced in storytelling and working with stakeholders

BENEFITS, WHAT’S IN FOR YOU:

  • Private health insurance (inpatient outpatient, maternity, eye care, and dental) -
  • Group Life Cover
  • Remote working (dependent on the nature of the role)
  • Airtime allowance (dependent on the nature of the role)
  • WIFI payment up to 5 Mbps monthly (dependent on the nature of the role)
  • 21 days per annum (excluding public holidays). Annual leave is accrued at the standard rate of 1.75 days per month
  • Annual Learning and Development Fund - You have an annual $ 1,200 allowance to spend on learning and development
  • Home Office Set Up - Having the best IT equipment tools in the world doesn't make sense if you do not have a proper setup to work with. For this reason, M-KOPA will pre-approve the following items for a total budget of $1000 that you can use at any time after your start date. 
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. 

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰

Tags: DataOps Data quality Excel FinTech KPIs Looker SQL Statistics

Perks/benefits: Career development Gear Health care Home office stipend

Regions: Remote/Anywhere Africa
Country: Kenya
Job stats:  92  36  0
Categories: Analyst Jobs MLOps Jobs

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