Junior, Intermediate or Senior Data Analyst

Open is an organisation rich with data and we already use this data to inform most of our decision making. We have dashboarding tools and reporting workflows that we look at every day. We need someone who can come in and join our Business Intelligence team, and take this to the next level. While you will be expected to work autonomously, prior knowledge of the insurance industry is not needed - you’ll be supported by some of Australia’s best engineers, thinkers, designers and operators that will set you up for success.

About Open

Say hello to insurance that works wonders. At Open, we’re on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world’s least digitally mature industries - for years it’s remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

Our promise to customers is powerful car, home and travel insurance. Many know us through our consumer brand, Huddle. We also deliver insurance through white label partnerships that are digital end-to-end, from quote to claim, with experiences that can be embedded by partners in minutes. By winning major partnerships with category leaders such as Bupa, Telstra, Polestar and ahm, we’ve proven this model in Australia and New Zealand.

But the best is yet to come – we plan on doubling growth again while expanding to the UK. We also believe in using business as a force for good – Open is Australasia’s only certified B Corp insurance company and as a partner of 1% for the Planet, we donate at least 1% of our revenue every year to charity.

Open is backed by leading investors, including AirTree Ventures, Movac, LocalGlobe UK and Hollard Insurance and we’ve raised over $53m to date. Since 2018, we’ve achieved a 628% growth rate and have won awards from FinTech Australia, the Global InsurTech 100, Mozo.com.au, Pause Fest, SmartCompany’s Smart50 (5th) and the AFR Fast 100, who recognised us as Australia’s 7th fastest growing company in 2022.

Our team thrive on solving problems to revolutionise insurance and have a ‘no excuses’ attitude when it comes to putting our customers first. We have a high performing team and an open and enabling culture that attracts the best creative and critical thinkers. Join us and let’s build the future of insurance together.

What you’ll do

• Increase quality decision making in every aspect of the business - this means surfacing the relevant information to the relevant people at the right time
• Allow effective allocation of capital and resources by helping paint a picture of business priorities
• Leverage data to perform intensive analysis across all areas of our business
• Execute upon requirements to draw detailed and actionable conclusions in an efficient manner
• Determine the proper metrics for tracking current and future experiments
• Develop dashboards and reports to regularly communicate results
• Present findings to senior management to drive business decisions
• Generate ideas for analysis to shape future projects
• Use tools such as SQL, Excel, and Tableau to work efficiently at scale
• Collaborate with cross-functional teams across disciplines such as product, engineering, operations, and revenue

Requirements

What you’ll bring

• Tertiary qualifications in a relevant discipline such as Computer Science, Engineering, Mathematics, Statistics, or equivalent experience.
• Ability to articulate highly technical concepts and insights, in a way that can be understood by stakeholders of varying degrees of technical literacy.
• Strong knowledge of statistics and experimental design. We need your data driven recommendations providing guidance on our experiments.
• Be a smart, strategic thinker who is great at solving problems (not just ones that involve numbers!)
• Strong competency with SQL- able to manipulate, analyse and model large volumes of data with a high level of accuracy.
• Experience using modern BI tools e.g. Tableau.
• Advanced skills in Excel / Google sheets
• Sound understanding of data structures, data modelling and data optimisation techniques.
  

Previous startup/tech experience is valued highly.

Role location

Our offices are located in Sydney, Melbourne and the Sunshine Coast. This role is flexible around these locations.

Benefits

Why Open?

It’s an exciting time to join our team and be part of a tech company going through a hyper-growth phase. We provide our team with:

• Highly competitive compensation, including share options - we believe in paying people what they’re worth and having everyone in our company share in our success
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk. We encourage freedom and responsibility, including the ability to work from anywhere
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you
  

We’re proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees.

Lastly, Open is a high-performing team that strives to achieve brilliant things every day and we encourage you to apply even if your experience doesn’t exactly match the job description. We’re looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we’re continuously challenging each other to live our values, and aren’t afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let’s build the future of insurance together.