Data & Insight Analyst

Company Description

Te Tākinatanga - Our Story 

Ko tā Contact e whakapono nei, ko te taiao tonu te taonga nui katoa o te ao.

Koinei mātou e whai atu nei kia mahue atu i a mātou tētahi ao hauora ake, tēnā i te ora i kuhu ai mātou.

He pakihi whakarato hiko, ipurangi mātou, engari arā kē atu anō ā mātou taha.

Kei te whakawhanake mātou i ā mātou mahi ake, i ngā ara hoki e whai hiko ai a Aotearoa, kei te kōkiri kia tukua te hiko tukurua, ā, kei te whakaputa i tētahi wheako matihiko mō ā mātou kiritaki kāore anō kia kitea i tēnei whenua.

He tīma kotahi mano mātou nō ngā hau e whā, e ngākau nui ana ki ā mātou mahi, e aroha ana tētahi ki tētahi, e ako ngātahi ana, e whakapono tahi ana ki ā mātou tikanga ārahi: mā te manaaki kia toa, ka mana te katoa.

At Contact, we believe home is the most important place in the world. It's all part of our vision to leave Aotearoa better than we found it. We’re a power and broadband company, but we’re so much more than that. We are transforming the ways we mahi, and how Aotearoa is powered, leading the charge on renewable energy and digitising customer journeys in ways not yet seen here. A team of 1000+ from all walks of life who love what we do, look out for each other, and learn from one another every day, we’re stoked to be guided by our tikanga: we touch lives to make life better.

Job Description

Te Whiwhinga mahi | The opportunity  

We are on a journey to lift our organisational data capability to enable our people to do what they do best – build amazing customer experiences, create growth, and deliver value to the business.  

Data and Insight analysts are part of the broader Data and Performance team who work closely with the business, technical folk, and internal stakeholders.  You’ll work primarily in a data product squad to design, build, and deliver beautiful data products and insights across a variety of domains. To support your growth as an analyst, training time, courses, and technical mentoring will be provided.  

In a nutshell, here are your key areas of responsibility;   

• Work directly with other analysts and engineers in your squad and the broader team to develop and deliver data products and find process improvements to capture data more effectively and ensure access / deployment to users  
• Provide peer review and proper data quality assurance services to the team and/or your squad   
• Contribute to the design and implementation of data products to enable improved insights, decisions, and automation, working with business stakeholders at all levels   
• Contribute to the continuous improvement of our data and insights process within the team and the broader analytics community at Contact. This includes efficient and structured processes for compiling and analysing information, and keeping documentation on data products and standards for analysis and data product development  

Qualifications

Ko wai koe | About you  

Your dream job is to contribute to delivering a data ecosystem which provides rich, trusted data that enables timely, value based insights to drive decision making.  

You’ll work collaboratively to continuously increase the shared pool of knowledge and support continuous improvement across the data community and business users.  

You’re not afraid to challenge your colleagues and challenge the status quo processes and find new initiatives for improvement.  

You have a knack for digesting and organising data in a way that allows you to understand and communicate information in a simple and efficient manner.  

You have an analytical mindset with a high level of accuracy and strong attention to detail with your documentation so we trust the data you give us.  

As for technical skills, experience in SQL, Python and excel skills are a must. If you have knowledge of Power BI (or similar) and performance frameworks, we’re even more interested.  

Additional Information

We’re keen to welcome a new  soon so if this sounds like a bit of you, apply now, or if there’s something you’re curious to know before making it official, contact George from Talent on George.bevan@contactenergy.co.nz.

There are a bunch of perks to being a permanent Contact kaimahi (employee). Along with great leadership, teammates, development, and growth and progression opportunities, you’ll enjoy flexible working, free health insurance cover, better-than-your-average leave, access to Contact Shares, a ‘Good to be Home’ annual payment toward your home set up & wellbeing, a trail-blazing parental leave policy, discounts on Contact Energy products, and more.

Research shows that while men apply to jobs where they meet 60% of the criteria, women and those in underrepresented groups tend to only apply if they tick every box. We're not about box ticking, so if you think you have what it takes but don't meet everything stated above, please still get in touch. We'd love to kōrero.