Data Analyst

About Bazaarvoice: At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. For more information, visit www.bazaarvoice.com. How Influenster fits into Bazaarvoice: Bazaarvoice acquired Influenster in August 2019, creating a partnership that provides even greater value to our clients.
Influenster’s mission is to connect the right people with the right products at the right time, fueled by the most relevant peer-to-peer recommendations. There are more than 40 million reviews written by over 6 million members – a number that is growing by 1 million new reviews each month. Members come to Influenster to read and write reviews, share photos and videos, participate in discussions, earn rewards, and to connect with brands and to each other. Brands partner with us on hyper-targeted sampling campaigns, to license reviews and user generated content for their marketing efforts, to conduct customized research, produce branded content, and connect with consumer advocates. Helping our members make empowered purchases is the core to everything we do.
Bazaarvoice completed the acquisition of Influenster in August 2019 and with the 2 companies coming together we are able to create an even more attractive proposition for our clients.
Influenster is a digital destination where consumers discover products and reviews that enable them to make well-informed purchase decisions. With over 6 million members who have written over 38 million product reviews, we believe the consumer is the expert - everything we do within Influenster is centered around this philosophy.
We're looking for a Data Analyst to help our team collect and analyze user data from our community of 6+ million social media influencers. The ideal candidate has a strong interest in user data, marketing research, sampling, and is comfortable using Excel.

Responsibilities

• Analyze member data from Influenster platform activity and social media accounts to determine who will be included in upcoming marketing (VoxBox) campaigns.
• Utilize internal data tools to create and send surveys to Influenster members to determine VoxBox eligibility.
• Provide strategic input in optimizing the campaign selection process.
• Perform ad-hoc research requests regarding campaigns and members.
• Develop a strong understanding of Influenster’s business and internal systems.

Qualifications

• 2+ years of work experience doing quantitative and qualitative analysis in an analytical role 
• Experience using statistical computer languages (R, Python, SQL, etc.) to manipulate data and draw insights from large data sets is preferred but not required.
• Very familiar with Excel 
• Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and experience with applications.
• Experience visualizing/presenting data for stakeholders.
• Superior organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to work collaboratively with multiple teams.
• Comfortable working in a fast-paced environment.
• Hard worker with the commitment to perform tasks within the deadline.
• Proactive problem solver.

Why join Bazaarvoice as part of the Influenster team? - We are user-obsessed and value user-generated content and our member experience above all else. - We are proud of our collaborative work environment and practice unfiltered, straightforward, authentic - yet professional - communication. - We are fast and innovative in our work, and we consistently set the bar high. - The team is results-driven, solutions-oriented, and resourceful, always operating with integrity and respect. By empowering each other in the workplace and by empowering the Influenster community we serve, we achieve consistent success.- We’re a great place to work: We pride ourselves on our unique culture. Join a company that values passion, innovation, authenticity, generosity, respect, teamwork, and performance. Commitment to diversity and inclusion: Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.