Mr D Food - Product Data Analyst

Mr D Food, a division of takealot.com, is looking for a highly talented Product Data Analyst to join our team in Cape Town.

The Product team at Mr D Food, is passionate about creating experiences that satisfy & delight our customers. As a Product Data Analyst you will be required to further our use of data to drive product decisions. You will be working with cross-functional teams composed of product managers, designers, and engineers, you will apply your expertise to deliver customer insights and help shape the products we deliver to our customers.

This position reports to the Head of Product and UX

Key Responsibilities:

• Be the heart of product data analysis; mine data for insights, test and validate hypotheses about customer behavior and demonstrating how product enhancements delight our customers
• Influence the roadmap through presentation of data-based recommendations
• Define key product metrics and track KPIs to analyse what really matters
• Work closely with product and engineering to make sure we collect the right data to produce relevant business insights
• Standardise our product data processes; define, assist and police best practices
• Help us understand our users behavior and identify levers to help move key metrics
• Help us measure and drive adoption and engagement of the product, down to individual features and feature updates
• Create effective data visualisations to communicate insights to management and the product team.
• Raise the bar for data analytics in Product by providing craft guidance, championing best practices, and ensuring the correct tools are available

Key Attributes:

• Solution oriented, accountable, highly-motivated and have a robust personality. Strong sense of ownership and determination to get things done (not scared to get hands dirty)
• Must have exceptional communication skills to help deliver insights to diverse stakeholders
• Detail oriented, outcome and process focused
• Willingness to learn and personal desire to keep up to date with technology and process

Qualifications:

A relevant Qualification or 3 + relevant experience

Key Skills & Experience:

• 3+ years experience in a Data, Engineering or Product Management role within a fast-paced, product-led, and growth-focused organisation, playing a key role in data gathering, data analysis and helping the team make data based decisions
• Self-starter, with demonstrated success in analysing and visualising event streams in web and app contexts
• Experience with experimentation, A/B testing, funnel building with large datasets and optimisation on digital platforms
• Strong hands-on experience with SQL and Big Data (GBQ experience beneficial)

The Environment:

• Employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of being the leading food delivery player in South Africa
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
• We are short on ego and high on output
• We are doers and not only thinkers, it is all in the execution after all
• We love what we do and what we are creating
• We seek to Employ an Extraordinary Mind who:
• is respectful but forthright
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
• is passionate about delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input;
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for Mr D Food 
• thinks like an owner of the business
• is SMART, has INTEGRITY and is HARD WORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Mr D Food is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference