Data Analytics Lead - Growth & Retention

About Thirty Madison 

Thirty Madison is building the premier healthcare company for people with chronic health issues. Through our novel approach to care delivery, powered by our proprietary platform and brands built around specific chronic conditions, we combine the best of specialist-level healthcare with the convenience of telemedicine.

In just three years, we've built three brands on top of our platform: Keeps (for men's hair loss), Cove (for migraine), and Evens (for acid reflux). We're growing rapidly, recently raised a $47m Series B, and are backed by some of the best healthcare and consumer investors, including Polaris Partners, Johnson & Johnson, Maveron, Northzone, First Round, and Greycroft, among others.

The Role

As a fast growing company, we are ingesting and generating ever increasing amounts of data. We’re looking for a talented Data Analytics Lead. This person will touch all aspects of the business, with a focus on user acquisition & retention, in order to provide actionable, data-driven insights that inform our key business decisions at scale. 

How you will make an impact:

• Identify key drivers in user engagement and retention, synthesize actionable insights and drive strategic recommendations to shape decisions with stakeholders from tactics to roadmap 
• Work closely with key stakeholders as a thought partner in scoping and planning and lead development and delivery of quality data products 
• Provide day-to-day leadership both in the data analytics team, and cross-functionally to ensure timely implementation of projects

Qualification:

• BS degree and above in a quantitative major, e.g. statistics, with stellar academic track record
• 8+ years of experience working on analytics and/or business intelligence teams
• Fluent in SQL, database management, and visualization tools e.g. Looker and Tableau. Ability to write fluently in at least one scripting language e.g. Python
• Deep hands-on experience in working with digital marketing and web analytics data e.g. Google analytics and Heap, from integration, quality assurance to modeling with a holistic view of customer journey 
• Subject Matter Expert in user acquisition & retention within B2C domain with extensive experiences in driving insights discovery and interpretation to shape strategic decisions for the business 
• Experience with 3rd party data augmentation e.g. Experian and Acxiom
• Leadership experience at both project & product level - comfort in driving full cycle of engagement covering scoping, planning, execution, iteration and delivery cross-functionally 

Bonus if you have: 

• Strong expertise with product analytics and ability to drive A/B testing with tools like Optimizely 
• Domain exposure in subscription eCommerce model 
• Experience with dbt, Snowflake, Segment, snowplow and event instrumentation

How we are managing through the COVID pandemic and its impact on our team?

These are unprecedented times and we understand COVID-19 is impacting everyone differently. Our primary goal from the beginning of the pandemic has been to ensure employee safety. We went from optional to mandatory work-from-home very quickly in early March, and we have told employees that they can work remotely through April 2021 to allow them to plan accordingly. 

We have also rolled out several initiatives to help our team successfully navigate the uncertainty associated with COVID-19. These initiatives have included providing funds for home office improvements, medical reimbursements, free meditation/mindfulness tools, mandatory “Me Days” away from work, company-wide days off, and fun opportunities to connect live with teammates each week (such as virtual escape rooms). We continue to examine different benefits, tools, and processes that best support our employees as we continue to work remotely and eventually begin transitioning back to the office.

Benefits:

• Competitive salary, equity, and career development opportunities
• 100% coverage on many health, dental, and vision insurance plans
• Pre-tax commuter benefits, 401k, and FSA
• Budget for the technology tools you need — whether a laptop, monitor, or special software
• Unlimited vacation days and annual $1,000 vacation stipend

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Please contact us to request accommodation.