Data Analyst

Hello,

• Are you inquisitive, detail oriented and analytically minded?
• Can you identify actionable insight from hospitality data?
• Do you know your ADR from your ARI and get really interested in why the growth of Total Revenue Per Available Room (TrevPar) isn't reflected in Profit Per Available Room (PROFPAR)?
• Do you want the freedom to challenge what we do and find new ways of doing things?

If so, this opportunity will be a great match for you.

We believe in bringing together innovators, strategists, storytellers, and engineers who live and breathe hospitality. If that sounds like you - you’d be welcome as an integral part of our growing team of talented and inspired people.

[Role Overview]

You will be part of the consulting division, working with external clients through our product and agency teams to understand what data and processing are required to produce actionable insight and accurate KPIs in Dashboards and Reports that we will deliver to our clients as part of our retained services

[What You Do: key responsibilities which may include:]

• Helping us and hoteliers get stuff done
• Identifying sources of data and how they can be extracted, manipulated and stored in a way that facilitates easy reporting
• Creating reporting solutions that help the hotel leadership, marketing and GM teams
• Working with a range of tools that meet the needs of the business. These could include Excel spreadsheets, MS Power Automate, Make.com, GA and AWS.

Requirements

[What You Have]

• Degree standard education in a STEM or other analytical discipline.
• Certifications in business analysis, agile working
• An interest and understanding of Data modelling techniques along with a working knowledge of business intelligence concepts (Reporting, Visualisation, Querying)
• The ability to engage with both technical, commercial and operational stakeholders with an approach that ensures a common understanding.
• Convert the requirements into user stories, that can be reviewed with the product, DevOps and architecture teams within Journey to help design and implement the data solution
• Have a genuine interest in hospitality and a passion for how technology can help hoteliers identify and act on opportunities within their business.
• We support a Work from Anywhere policy so self-organisation skills and good time management will be required as we will have deadlines.

[What You Bring]

We’re a collective of disruptive thinkers, digital specialists and tech pioneers. But above all, we’re a family. We win together, and lose together. And we pride ourselves on our ethos of culture first, capability second.

• Strong people and communication skills. Commercially minded.
• Fast learner, accountable and ambitious.
• Passionate about detail, data and order. Bent on improving processes and systems.
• Ability to work under your own initiative in a highly pressured environment.
• Driven to be an expert in our industry and be ahead of our competitors.

Benefits

[What we offer: The Perks]

• Competitive Salary 💶
  We believe in true partnerships that reward equally for your time.

• 32 Days Holiday (including Bank Holidays) 🧳
  Plus up to 2 duvets days per year, and your birthday off.

• Hybrid working & flexible hours 🏡
  We want you to work at a time, and from a place that fits you.

• Skills & Training Allowance 🧠
  £1,000/a year per person to improve your craft & knowledge.
• Cross-functional Mentoring
  Shadow a teammate to learn or teach a new skill.

• Macbook Pro 💻
  Wherever you choose to work, we want you to have the best tech

[About Journey Hospitality]

Journey Hospitality™ exists at the intersection of hospitality, creativity and technology, through four independent brands focused on reshaping the digital landscape of hospitality. Delivering best-in-breed software, marketing and digital solutions, making it easier for hoteliers to operate and grow their businesses.

We’re a team of 80+ digital innovators, strategists, craftsmen, engineers and analysts based all over the UK, but with our home firmly planted in Cheltenham. Who live and breathe technology and hospitality, and are connected through a shared set of values.

Each of our brands is independently driven, but connected through a common goal, and shared services/technology and infrastructure.

journey™

Journey is a digital performance agency bringing luxury hotel brands to life online, helping them to drive performance through brand storytelling, digital craftsmanship, and high-performing digital marketing.

https://journey.travel/ (New brand launching Spring 2023)

onejourney®

onejourney®, is an all-in-one hotel e-commerce platform. Connecting the bookings of hospitality with a single basket, changing the face of hotel commerce forever. Helping hoteliers increase revenue, simplify operations, and deliver a seamless experience to their guests.

https://onejourney.travel/ (New brand launching Spring 2023)

journey consultancy™

Journey consultants are digital pioneers, delivering transformation across luxury hotel brands worldwide. Combining commercial consulting with technology insight, and industry-leading e-commerce solutions to solve many of the challenges hotel businesses face today.

(Brand launching Spring 2023)

gifted™

The pioneer of gift voucher eCommerce, Gifted is the most cost-effective, all-in-one platform on the market, offering a seamless shopping experience, increasing revenue, and streamlining operations for hoteliers.

https://www.gifted.travel/