Data Analyst - Mexico

Guadalajara, Mexico - Remote

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JumpCloud

JumpCloud's revolutionary directory unifies device and identity on Windows, Mac, and Linux with cloud based SSO, MDM, MFA, PAM, and more.

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All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloudJumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton.  JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
About the Role:We’re looking for a (Senior) Data Analyst to support JumpCloud’s Enterprise Data and Analytics (EDA) team in developing and refining an analytics model that supports JumpCloud’s growth strategy. A successful analyst will exhibit an entrepreneurial spirit and enjoy tackling analytics problems that most other people cannot solve, as well as shaping the future capabilities of JumpCloud’s performance reporting and data governance. Come be a part of an exciting new team where you will be able to work on challenging projects, rich data sets, and develop valuable skills. This role involves frequent engagement with our business stakeholders and wider EDA team to mature our analytics capabilities and data literacy, and will report to the director of analytics. 

What you’ll be doing:

  • This role will blend together all phases of discovery: Learning the needs of the business, wrangling data to discover valuable insights, and communicating those insights and potential business impacts with other teams.  
  • Develop and maintain our Tableau dashboards that support day-to-day operations and growth related KPIs.
  • Work across the EDA team in leveraging data analysis to find new opportunities and inform changes in our operations and products. 
  • Assist in developing a framework to build explanatory and predictive models around customer behavior and activity. 
  • Partner with stakeholders including the Product, Sales, Marketing, Growth, Finance, and Customer Success teams to identify and deliver on their analytics and operational improvement needs. 
  • Partner with our data curation and operational experts to develop data systems that provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.
  • Assist in developing documentation on our Tableau dashboards, analyses, and other data products to support data literacy across the organization. 

We’re looking for:

  • 2+ years of quantitative experience, SaaS industry preferred
  • An insatiable curiosity and desire to learn
  • Exceptional analytical skills and a passion for data storytelling and quantitative analysis
  • Proficiency in one or more Business Intelligence / data visualization tools; Tableau is strongly preferred
  • Intermediate (or better) working knowledge and experience in SQL and relational databases; Snowflake is preferable
  • Competency with scripting languages such as Python (Jupyter, Pandas, Numpy) and/or R (tidyverse, dplyr, ggplot2)
  • Demonstrated experience communicating the results of complex analysis or data science projects to non-technical business stakeholders.
  • Basic project management and organizational skills; Agile experience is a plus
  • Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement
  • Experience supporting and working with cross-functional teams in a fast-paced, dynamic environment; Start-up experience is preferable
  • Experience with product-led-growth (PLG) is a plus
  • Bachelor's degree in Computer Science, Statistics, Informatics, Information Systems, or another quantitative field
#LI-AA1
Where you’ll be working/Location:JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
This role is remote in the country of Mexico. You must be located in and authorized to work in Mexico to be considered for this role.
Why JumpCloud?  If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.   One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.    JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 
#LI-Remote #BI-Remote

* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰

Tags: Agile Business Intelligence Computer Science Data analysis Data governance Data visualization DevOps EDA Engineering Finance ggplot2 Jupyter KPIs NumPy Pandas Python R RDBMS Security Snowflake SQL Statistics Tableau

Perks/benefits: Career development Startup environment

Regions: Remote/Anywhere North America
Country: Mexico
Job stats:  25  4  0
Category: Analyst Jobs

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