Senior Data Analyst

San Francisco, CA

Full Time Senior level / Expert
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Delta Dental
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Posted 4 weeks ago

At Delta Dental, our strategy is only as strong as the people who execute it! We are hiring individuals that are not just right for today but also for our future. We have built a foundation of high-trust by treating all people with dignity, making and keeping commitments, and consistently striving to do the right thing. Our leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We expect our employees to find ways to embrace positive change, be curious and challenge the status quo, and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other’s strengths and sharing in successes. 
This job will partner with business leaders, staff clinicians, utilization management, network development, provider services, product development and marketing departments to identify business challenges, formulate a data plan, drive the insights and develop solutions to enable the business teams to perform at the highest levels. Utilizing multiple data sources, the job will execute complex data analysis to achieve quantifiable results that will impact either business unit or enterprise business processes.  

How you will make an impact:

  • Performs data analysis, time series analysis, experimentation, and data visualization, respond to ad-hoc requests from business partners to identify, quantify opportunities and/or address specific questions to deliver business outcome.
  • Manages requirements elicitation, analysis and documentation processes to capture business and end user needs. Prioritize needs within and across projects based on business impact.
  • Drives analytics design decisions by taking relevant inputs from business team and defining clear plan for analysis.
  • Leads projects using data mining and data visualization techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.
  • Utilizes programming language to perform advanced-level data extraction, transformation and data management; fully document and manage library of source code and algorithms for future use.
  • Acts as expert on business data and works closely with Data COE and Technology team to improve the data quality, data definition and consistency. Working with relevant teams establish scalable, efficient, automated processes for data analyses.
  • Ensures standard policies and processes are followed in delivering data solutions.
  • Works closely with Data COE and Technology in identifying, documenting, and acting on business issues or requirements as those relate to data.
  • Provides team leadership and enterprise leadership across data domains.
  • Participates in presentations to stakeholders, effectively communicating the key findings and recommendations to support data driven and evidence-based decision-making.
  • Creates reports and analyzes data to identify solutions that meet business goals.
  • Analyzes current processes and identifies existing or potential problems in order to discover new process improvement opportunities
  • This list is not all-inclusive and you are expected to perform other duties as requested or assigned.

What we look for:

  • 4+ years of experience along with a Bachelor’s degree.
  • Strong experience in facilitating the discovery process with functional stakeholders to identify requirements and expected outcomes.
  • Strong knowledge of data mining principles.
  • Understanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business units.
  • Excellent SQL and data warehouse skills. Experience writing complex queries on large data sets.
  • Able to build spreadsheet models, and sort through complex data.
  • Expertise with data visualization and dashboard tools such as Tableau, Looker, or equivalent.
  • Experience manipulating data sets using programming skills in any language (Python, R, etc).
  • Excellent verbal/written communication skills, including communicating technical issues to non-technical audiences.
  • Strong presentation skills. Should be comfortable with presenting to all levels of management.
  • Ability to build strong working relationships with cross functional teams.
  • Solid planning, priority setting, and project management skills with experience managing multiple projects concurrently.
  • A self-starter that adapts well to change in a fast-paced, dynamic workplace and works well in cross-functional teams/projects.
  • A problem solver and planner, has strong quality control, adaptability and customer service skills.
  • Ability to break down complex problems into pieces that can be solved with data, analysis, assumptions, and judgment.

Benefits and perks:

  • 12 days starting vacation plus 12 holidays and your birthday off!
  • Multiple medical insurance options: 100% paid or low cost premiums
  • 100% paid dental insurance
  • 100% paid vision insurance
  • Onsite gym and/or gym discount and fitness incentive
  • Culture of learning: substantial tuition reimbursement to improve your skills
  • Career growth: we love promoting from within
  • Strong commitment to work/life balance  
  • Technology allowance
  • Social responsibility and volunteer opportunities
Due to COVID-19, there is an even greater demand for flexibility and change. Due to the pandemic, the expectation around work location for certain roles may be remote until a future date, determined by Delta Dental Management. Should the position you seek be determined by Delta Dental Management as “remote,” the position may require you to have access to remote internet in order to meet the expectations outlined in the job duties.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
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At Delta Dental we:Promote accountability, integrity and collaboration: Our employees are collaborative, self-aware, and ethical. It is our expectation to do the right thing and follow through on commitments.Foster professional development: Our employees take ownership of developing themselves and others through coaching, mentoring and providing/being open to constructive feedback and identifying learning opportunities.Value customers and cultivate positive experiences: Our employees take time to build rapport with customers, while anticipating and exceeding their needs to ensure positive outcomes.  
If you think this sounds like you, let’s chat. We would love to tell you more!
Follow us @lifeatDDins on Instagram, lifeatDDins on Facebook, @lifeatDDins on Twitter ABOUT Delta DentalDelta Dental covers more Americans than any other dental benefits provider. Our vision is to motivate and empower every employee so we’re all inspired to take exceptional care of our customers, providers and each other. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology. Our employees take pride working for a purpose-driven organization and live our values of Trust, Service, Excellence and Innovation.  We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country. Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other classification protected by federal or state law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Proof of eligibility to work in the United States must be provided if selected for hire. 
Job tags: Data Mining Looker Marketing Python R SQL Tableau
Job region(s): North America
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