Data Analyst, Revenue & Marketing

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories and demonstrate the unique value of earned media. Muck Rack’s Public Relations Management (PRM) platform enables PR teams to work together to find the right journalists for their stories, send customized pitches, build meaningful relationships with the media, monitor news, and quantify their impact.

Founder controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., G2, and BuiltIn. We value resilience, transparency, ownership, & customer devotion and infuse these values into everything we do.

We are currently delivering raw data from a number of services to our Snowflake data warehouse, and we are working to add new data sources. With an eye on what data is, and could be, available you will work with stakeholders to define key metrics, build data models with dbt, develop dashboards in Looker, and empower the team to make informed decisions.

What you’ll do:

• Build and deploy reports, models, and dashboards to support the GTM, marketing, sales and finance teams.
• Identify possible gaps in our business and product, and initiate projects that will help us meet our KPIs
• Improve access and visibility to our data by data visualizations - using various BI tools
• Be a driving influencer on the use and application of analysis; deliver what’s needed, and show what’s possible
• Conduct qualitative & quantitative analysis of user behavior to uncover issues or opportunities to improve our customers’ experience
• Standardize critical metrics and build intuitive self-service products via the modern data stack (Snowflake, dbt, Looker).

How success will be measured in this role:

• Stakeholders are engaged with the data and able to navigate Looker
• An Internal NPS Score

If the details below describe you, you could be a great fit for this role:

• 2+ years of experience in Analytics Engineering, Business Intelligence, or Data Analytics working with large data sets across a range of sources
• Excellent business acumen, with the ability to contextualize information and translate business issues into data models
• Strong SQL and data modeling skills, with experience applying skills to thoughtfully create data models in a warehouse environment
• Experience with the modern data stack (i.e. dbt, Snowflake, and Looker)
• Strong data visualization skills, with the ability to translate data and its meaning to all stakeholders; Looker experience preferred
• Curious problem solver who can find creative solutions to business and data problems
• Entrepreneurial, self-starter able to make suggestions to improve reporting by adjusting business processes and data tracking.
• Excellent communicator with track record of strong collaboration across teams to drive data-driven decision making
• Quantitatively rigorous

Interview Overview

• A 30 min interview with a member of our Talent Team
• A 1 hour Zoom interview with the hiring manager
• Take-home assignment (1 hour max)
• Final interview with several team members

Salary

The starting salary for this role is between $79,000 - $95,000 , depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.

Why Muck Rack?

Remote Work, Forever. We’re a fully distributed team and have pledged to remain that way forever. We offer employees a full home office setup, phone & internet reimbursement, and a monthly coworking membership. We build culture through virtual and in-person team bonding opportunities including team lunches, friendly competitions, and celebratory events!

Transparent Compensation. We offer competitive geo-neutral pay in the U.S. and review compensation at least once annually to ensure internal equity and alignment with the external market. Depending on the role, we offer either a standardized bonus program or attainable commission structure and an opportunity to earn equity in the company. All employees are eligible for our 401(k) plan* with employer contributions.

Health & Wellness*. Muck Rack provides comprehensive health, dental, vision, and disability insurance for employees and their families. We offer two plans with 100% premium coverage for individuals and 85% premium coverage for dependents, as well as a range of other plans. Our team also has access to OneMedical, 24/7 Virtual Care, an Employee Assistance Program, as well as FSA and HSA options. Team members have access to a quarterly wellness stipend and a free Headspace subscription.

PTO and Family Benefits. Our team enjoys 4+ weeks of off-the-grid PTO, plus paid sick/mental health days, summer Fridays, and 13 paid holidays. In order to combat Zoom fatigue and allow for deep work without interruption, we have implemented “No Internal Meeting Fridays” year round. We also provide up to 16 weeks of fully paid parental leave.

Personal & Professional Development. We grow talent by creating internal pathways for advancement and promotion. Muck Rack conducts bi-annual performance reviews, hosts team-wide workshops, and offers management training and leadership training opportunities. We also provide unlimited subscriptions to L&D platforms including Coursera & O’Reilly, as well as 2 additional days of PTO to dedicate to learning and development.

Culture of Inclusion. We know that diverse perspectives breed innovation and help us better serve our customers. We are committed to ensuring employees feel their identities are valued and that people of all backgrounds and points of view are treated equitably.

Customer-First. Founder-controlled means we have the freedom to be nimble, highly collaborative and innovative, building forward-thinking products that enable 3,000+ companies around the world to build trust, tell their stories and demonstrate the unique value of earned media.

*These benefits are specific to US-based employees. In some, but not all, cases we are able to offer equivalent benefits to employees located outside of the United States.

If you're excited about an opportunity at Muck Rack but your experience doesn't align perfectly with the requirements of the role outlined here, please don't let it stop you from applying. We're committed to building a diverse and inclusive workplace, and we want to hear from you. You may be a great fit for this role or another position on our team. We deliberately encourage individuals from all backgrounds, including race, gender identity, sexual orientation, and disability status to apply for positions. We are an equal opportunity employer and we're committed to a fair and consistent interview process and candidate experience.   #LI-Remote