Data Analyst
Manchester, England, United Kingdom
Interactive Investor
interactive investor is a low cost, award winning, online investment platform enabling you to easily manage shares, funds, SIPPs, ISAs & more.WHO WE ARE:
interactive investor is an award-winning investment platform that puts its customers in control of their financial future.
We’ve been helping investors for over 25 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching £55 billion and over 400,000 customers.
For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 40,000 UK and international investment options, including shares, funds, trusts and ETFs.
We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.
WHAT WE STAND FOR:
It’s simple … we want financial independence for our customers, for interactive investor to go from strength to strength and be a workplace where we can all thrive. Our customer-driven approach and bold values sit at the heart of this. We are honest, straight talking and transparent with our customers and our colleagues. We are decisive and take ownership of what we say and deliver. We are ambitious and passionate and encouraged to fight for what we believe is right for our customers, our teams, ourselves and interactive investor.
PURPOSE OF ROLE:
The Marketing Data Analyst will provide data analysis to the Commercial team to help drive performance, KPI results, and informing future strategic decisions.
Requirements
KEY RESPONSIBLITIES:
- Support the Commercial Analytics Manager in KPI development and work with Finance to track a consistent set of measures.
- Enrich Commercial data through effective communication of KPIs using SQL and Power BI to retrieve and share insight
- Initiate, analyse and present reviews of customer behaviour and commercial opportunity across digital and transactional touchpoints
- Provision of weekly, monthly reports and development of senior management dashboards. Provide context and commentary to help the business understand performance
- Work to automate reporting capability through effective use of SQL and Power BI
- Support on the analysis of internal and external data sources (e.g. 3rd party research) and dissemination of this across the business
- Work with the Commercial Team to support on setting campaign and overall objectives (customer and financial) ensuring we can measure success at an individual campaign and overall objective level
- Partner with Data teams in setting requirements for data assets that are required for you to fulfil your role
- Develop strong partnerships with the wider Commercial team to support them in their data needs, including a variety of channel owners such as CRM, SEO, PPC and Affiliates
- Ensure that any data provisions are consistently developed and maintained and ensuring data management processes are defined and implemented in line with Data governance principles
- Maintain the first line of Risk/Compliance defence by ensuring individual adherence to business processes and procedures that are designed to meet the regulatory standards set out in the relevant FCA rules and guidance
- Make informed risk decisions and effectively and credibly debate and challenge management recommendations within your role in line with the approved Risk Management Framework
- Maintain the first line of defence by reviewing/supporting the risks and controls assigned to the department
- Promote change through Root Cause Analyse from Risk events completed
- Strong analytical background (ideally in a Commercial/Marketing context)
- Good understanding of financial success measures
- Power BI (or similar), Excel, SQL, BI tools, Google Analytics, Google Ads
- Must be a great communicator – ability to explain your work and express complex ideas and data in a compelling way
- Powerpoint and other visualisation tools
- Experience of R or Python in a data analysis setting a benefit
- An understanding of A/B testing a benefit
- Clear communicator
- Strong team player
- Attention to detail
- Demonstrated passion and drive for delivering the best outcome
- Moving with speed – delivering faster and better
- Decisive and take ownership of outcomes
- Not afraid to challenge and be open to challenges
- Desire to develop and grow, becoming a subject matter expert
- Able to collaborate with stakeholders turn loosely defined business questions into measurable and robust pieces of analysis
PERSONAL ATTRIBUTES:
STRAIGHT TALKING | MOVING WITH SPEED | OWNING THE OUTCOME
* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: A/B testing Data analysis Data governance Data management Excel Finance KPIs Power BI Python R Research SQL Testing
Perks/benefits: Career development Equity Team events
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