GTM Operations- Data Science - Intern

San Francisco, CA, United States

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Posted 3 weeks ago


Because you belong at Twilio.

The Who, What, Why and Where

Twilio is seeking a Data Science Intern to help scale the company’s rapidly growing global go-to-market organization by providing strategic insights to run the business. As a Data Science Intern, you thrive at wrangling large amounts of data and doing exploratory analysis and prediction. As a member of Go-to-Market, you have a demonstrated track record of excellence in communication and business sense.


Twilio is looking for an intern who lives the Twilio Magic and has a demonstrated track record of learning, growth, impact, and success. Ideal candidates:

  • Are on track to receive a Master's Degree or PhD
  • Have experience developing machine learning models and uncovering actionable insights
  • Have a solid understanding of probability, statistics, and Bayesian modeling
  • Can handle both structured and unstructured data
  • Are fluent in Python or R, SQL, and data visualization


You will have opportunities to collaborate with the Pricing, Support, and Business Intelligence teams. You will get to use large amounts of data to increase customer lifetime value and inform business plans by:

  • Designing and validating a predictive model
  • Performing clustering, time series forecasting, natural language processing, or other analyses 
  • Creating data visualizations to inform data-driven decision making
  • Feature engineering disparate data sets
  • Ensuring data quality at scale

You will be expected to embrace challenges, learn quickly, and deliver great results. You will bring a willingness to learn and grow, and we will reciprocate with ample opportunity to do just that, in a friendly, fun and exciting startup environment!


The GTM Operations team is crucial for the success and scalability of our sales, marketing, and support organizations. We are the custodians of the systems, processes, and data that power the day-to-day interactions across both GTM and Product, and lay the groundwork for future initiatives.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.


This position will be located in our San Francisco office. You will enjoy our office perks: catered meals, snacks, game room, ergonomic desks, massages, Wednesday dinners, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.




Job tags: Business Intelligence Engineering Machine Learning Marketing Python R SQL
Job region(s): North America
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