Director - Product Data Analysis

Bengaluru, India

Applications have closed

H&M Group

We are a family of brands, driven by our desire to make great design available to everyone in a sustainable way.

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Company Description

As one of the world’s largest fashion companies with more than 171,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. H&M group comprises of nine independent brands: H&M, COS, Weekday, Monki, H&M Home, & Other Stories, ARKET and Afound. We have over 5,000 stores across more than 73 markets worldwide.

Our values reflect the heart and soul of H&M. They define what it takes to work here and how we do things. When we interact with colleagues and customers around the world, our values help us develop and grow. We want to be at the forefront of both fashion and sustainability.

Our employees play a key role and can contribute to more sustainable fashion, today and in the future.

The H&M group is on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. During 2020, we will continue our agile transformation to further advance our ability to continuously surprise and delight our customers and accelerate our business – by releasing the power of people, data and technology. With focus on the customer and our strong values, we explore new ways to innovate and develop products that make a meaningful and sustainable impact all over the world, and we want you to take a leading role in the transformation. 

We explore new ways of working, have a customer-focused mindset, embrace our strong values and release the power of our people to innovate and develop products that make a meaningful impact to customers all over the world.

Join our journey and discover your potential!

Job Description

As the Director for product data analyst as a driven leader, you will play a vital role for us in our mission to make H&M Group a true data and insight-driven company.​You will be responsible for Data Analysts across product organizations within AIAD who focus and works as a key enabler to secure realization of business value from analytics, data and models in our products. You must have a strong customer focus, a strong commercial mindset and innate curiosity. You will work with multiple advanced analytics tools initiatives to analyze, execute and follow up initiatives from idea to industrialization with both analysis of model output and designing of new ways of working. engineering teams working with development of data modelling and engineering. The teams work in an agile and cross-functional setup. You need to be passionate about people in all aspects, from recruiting, developing, coaching, and shaping the team. You need to drive a cultural shift from being reactive and accepting requirements towards actively engaging in the team mission. You do this in close collaboration with the teams Product Owner and Scrum Master, and together you are the trio that supports the teams becoming self-managing and high performing with people as the center of your joint mission.​ 

What you will be doing  

  • Be an available and approachable manager for team members bv inspiring and coaching them 1-1 on their personal development journey in alignment with the needs of the team and H&M.​ 
  • Energize people and teams by being a catalyst leader​ 
  • Identify future competence gaps ​in Data Analytics across enterprise 
  • Oversee analytics projects to extract, manage, and analyze customer data from multiple applications, ensuring that deadlines are met. 
  • Communicate and track key performance metrics across departments. 
  • Identify business opportunities and ensure customer satisfaction. 
  • Manage cross-functional teams, review their performance, and manage schedules. 
  • Generate reports of findings and present these to senior management. 
  • Help implement sustainable best-practices, and the technical strategy that will guide the short- and long-term plans​ 
  • Responsible to provide input to QBR on critical technology priorities that will enable continued product development and scaling ​ 
  • Lead, coach and develop members of the area, promoting best practice in technical architecture and continually benchmarking against industry standards​ 
  • Formal staff responsibility, including salary review, performance dialogues and support in individual development plans and competence needs.​ 
  • Empower stakeholders to improve the customer value through expert analysis of various types of customer data.​ 
  • Advocate data-driven decision making through for example experimentation and other quantitative analysis.​ 
  • Design advanced analytics solutions together with business stakeholders and product/analytics teams to maximize impact; function as the link and catalyst​ 
  • Pressure-test algorithms from a business logic perspective and develop value-proofs/ business cases​ 
  • Support in analysis and verification of model output and work with data scientists to improve accuracy of model​ 
  • Identify commercial opportunities leveraging data and models.​ 
  • Analyze data using the latest web analytics and business intelligence techniques​
  • Develop calculation mechanisms to Ensure real-time data collection of customers  behavior​ 
  • Provide data insights for technical solutions and system improvements to improve the customer experience based on interpretations​ 

Qualifications

Skills and abilities​ you will bring 

  • 12-15 years of overall experience
  • 5 years of strong experience as a Data Analyst Lead 
  • Proven advanced training in information technology, computer science or equivalent 
  • Strong customer focus, commercial mindset, and innate curiosity 
  • Understanding of using numerical, statistical, and analytical methods to apply to data processing 
  • Experience to communicate and explain data and its implications to various stakeholders 
  • Experience to analyze large amounts of data into clear insights 
  • Strong experience and/or interest in technical product development 
  • Experience & ability to align assignments with the business's strategic goals. 
  • Experience & ability to define visions, strategies, and goals. 
  • Experience & ability to strive to reach goals, prioritize tasks and take direct action to address problems. Meet deadlines and achieve results. 
  • Experience & ability to establish priorities with clear goals and responsibilities to achieve a high level of performance. 
  • Experience & ability to advise the business on the best solution from both a business and maintainability perspective 

Functional Knowledge​ 

  • Deep understanding and knowledge in ​ big data implementations  
  •  Power BI, Azure, PowerPoint, Web analytics, (ex-Google Analytics, Adobe Analytics), Visual Analytics (ex Clicktale, Content Square)​ 
  • Experimentation (ex-Optimizely)​ 
  • End User Experience 
  • GCP Big Query, Spark, Python 

Leadership Attributes 

As a role model for our values and putting them into action, you are expected to demonstrate excellent cognitive, social and emotional skills and know how to nurture them in others by having the ability to…​ 

  • commit to directional decisions, take ownership of the whole and collaborate across boundaries​ 
  • create trust and dare to lead​ 
  • communicate in a timely and clear way​ 
  • strive for speed, reduce complexity and focus on the outcome​ 
  • stay curious and be open to new perspectives​ 

Additional Information

What we offer       
You are joining a unique value-driven culture, a large tech network and a community where you can be yourself. Besides the obvious perks such as staff discount cards, learning communities, wellness benefits, parental benefits and flexible work life, there are a lot of opportunities to experiment and grow in the direction you want. Being a major player gives us countless opportunities to make a real impact and shape the future.   
   
H&M Group is a value-driven company that wants to lead the way to a more inclusive environment. We are committed to creating an inclusive & diverse workplace with a dynamic and innovative culture.  We welcome your application regardless of who you are, where you’re from and what you like.  We welcome applicants with different backgrounds, perspectives, and skills.  We welcome all applicants to strengthen our innovative and diverse culture.   
Learn more about our I&D work https://youtu.be/veRbl9Cijts  

* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰

Tags: Agile Architecture Azure Big Data BigQuery Business Intelligence Computer Science Data analysis Data Analytics Engineering GCP Power BI Python Scrum Spark Statistics

Perks/benefits: Career development Flex hours Flex vacation Wellness

Region: Asia/Pacific
Country: India

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