Data Analyst (Remote)

Company Description

FKA applies the ‘formerly known’ to an industry and way of working that needs to be reinvented. Working at the pace of culture, we create modern brand experiences for those that are poised to make their boldest moves yet. Our integrated Social + CRM approach is the accelerant that blends culture with consumer connectivity, closing the gap to build loyal followings. FKA’s proprietary loyalty/relationship index fuels clients with insights about their consumers, sharing the “why,” and not only the "what.”
 
With nearly half of the FKA staff consisting of people of color—and founded and led by women—we represent today’s customer, not just from a plethora of research and data but by personal experiences. FKA partners with brands like Verizon, Pop-Tarts, MAC, Audi, Taco Bell, JIF, MeowMix, and others who are ready to simplify the chaos and imagine what’s next.

Job Description

We are seeking a talented CRM Data Analyst to join our dynamic marketing team. The candidate will be responsible for gathering and analyzing customer data to measure campaign effectiveness and optimizing customer engagement. The successful candidate will be able to use data to develop insights and recommendations to improve marketing performance. The ideal candidate will have advanced Excel skills, an analytical mindset, great attention to detail, and be comfortable dealing with high amounts of ambiguity.

Responsibilities

• Aggregate data to create and maintain marketing reports that provide actionable insights.
• Summarize campaign results and overall list performance with clear and easy-to-understand recommendations.
• Identify and solve for issues found within data sets from QA across tools and platforms.
• Maintain functional expertise in database marketing, analytical tools, techniques, and other infrastructure requirements.
• Collaborate effectively with cross-functional team members to optimize and coordinate measurement strategies.

Qualifications

Must Haves:                                             

• Proactive problem-solver & intellectually curious.
• Detail oriented while keeping sight of bigger picture/trends.
• Passionate about data and understanding consumer behavior.
• Able to prioritize and work on multiple projects in a deadline-driven environment.
• Proficient in organizing and visually presenting data through pivot tables and charts in tools like Excel, Tableau, SQL.
• Skilled in project management and cross-stakeholder communication, both written and verbal.

Nice to Have:

• Understanding of email & direct mail marketing landscape and how it fits into the customer journey.
• 1+ years of progressive consumer marketing experience for established brands.
• Bachelor’s or equivalent degree in marketing, communications, or other related field.

Additional Information

The Power of One starts with our people!  To do powerful things, we offer powerful resources.  Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Formerly Known As is an Equal Opportunity Employer.  Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $52,500 - $83,500.  This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.