Amazon Robotics - Business Intelligence Engineer Co-op (Performance & Insights) - Fall 2023

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.

Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.

Amazon Robotics co-op opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.

Amazon Robotics (AR) is looking for a motivated Business Intelligence Engineer Co-op to analyze data sets, build dashboards, and deliver business reports focused on AR network performance. A successful intern candidate will be able to identify the right datasets for the problem statement and develop data visualizations in Tableau. They will incorporate data management fundamentals, and statistical analyses, and provide insights from the performance data of AR’s robotics solutions across the Amazon network. While we don't assume mastery in all areas, successful team members have the willingness to learn new skills and the ability to effectively communicate with and influence decision-makers at all levels. Candidates should have experience in business analytics, data science, data visualization, and/or data engineering. Amazon Robotics’ culture encourages innovation and expects co-ops to take a high level of ownership in solving complex problems.

Key job responsibilities
The BIE Co-op will be responsible for:

• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to support analytical and business needs
• Write queries to pull data needed with standard query syntax; periodically identify more advanced methods of query optimization. Convert data to make it analysis-ready
• Design, implement, and support platforms that provide business teams ad-hoc access to large datasets (e.g. data visualization tools for non-tech business users)
• Recognize and adopt best practices in reporting and analysis: data integrity, design, analysis, validation, and documentation

About the team
The Performance and Insights Team at Amazon Robotics (AR) is responsible to monitor and examine the network performance of all AR products, across all customers and businesses. The Product Analysts, BIEs, and Date Engineers on our team work collaboratively leveraging their deep product experience and operational knowledge to generate insights on the health, status, and adoption of AR products and systems in field. As the new products mature into the General Availability phase, our Performance team will assume the responsibility for network level systems performance monitoring, reporting, and generating insights for AR and customer leadership.

Basic Qualifications

Basic Qualifications for the BIE Co-op role:

• Currently enrolled in a Master’s in an analytically rigorous field (Data Science, Statistics, Computer Science, Industrial Engineering, Econometrics) or other equivalent discipline
• Must graduate after May 2024/June 2024
• Must be eligible and available for a full-time (40h / week) 6-month internship/co-op
• Experience building dashboards in Tableau or other relevant data visualization tool (Looker, PowerBI, Grafana, etc.)
• Write high-quality SQL queries to retrieve and analyze complex datasets
• Basic understanding of Python, R or other relevant scripting language
• Experience using quantitative methods to evaluate product/system/service performance
• Demonstrated ability to communicate effectively across stakeholder groups

Preferred Qualifications

• Understanding of ETL processes
• Previous experience or interest in business intelligence, data engineering, system engineering or operations engineering
• Knowledge of AWS (e.g Datalake, Athena, Sagemaker, S3, EC2, RDS)
• Quantitative and qualitative data analysis experience with demonstrated impact to a project or business use case, a track record of creative problem solving, and the desire to create and build new processes

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.