Onboarding Data Specialist
Los Angeles, California, United States - Remote
At DISCO, we strongly believe in the uniqueness of thought, experience and perspective that can only be achieved through having an inclusive and diverse workforce. We strive to continue to make DISCO an incredible place to work by fostering a culture of inclusiveness, diversity, openness and collaboration. We value all different kinds of experience, so even if you feel you don't meet all of the necessary criteria for this position, we encourage you to apply.
What is DISCO?
DISCO is the industry standard for managing, organising and sharing music and other media. We make music and media workflow fast, intuitive and simple, directly connecting people and their work to save time. Today we count UMG, Sony, Warner Music, Netflix, Amazon and Rockstar Games among our customers, and over 250,000 people interact with DISCO each month. Our customers are super passionate about our product.
Location
Fully Remote in Los Angeles, CA
Responsibilities
- Working with the Customer Success and Onboarding team in migrating client assets and metadata from existing platforms and systems, on to DISCO
- Attending planning and set up meetings with clients
- Keeping the Customer Success and Onboarding team up to date with progress on data tasks
- Working alongside the Support team to provide assistance to existing clients with data tasks
- Identifying opportunities to improve the flow of data tasks and working with our CS, Data and Engineering teams to implement changes
- Maintaining an in depth knowledge of DISCO in order to identify opportunities to best support our clients
Requirements
- 3+ years experience in a data lead Onboarding position, where you were responsible for migrating client assets in an efficient and streamlined manner, including enterprise clients
- Excellent listening, written and verbal communication skills
- Excellent time management skills with a detail and goal oriented mindset, when working on multiple projects concurrently
- Strong self-motivation and problem solving skills for working in a remote environment
- Advanced knowledge of Google Sheets and Excel
- A tech-savvy approach for learning new software and tools
- Ability to explain complicated data work and practices to people with less experience
- An empathetic and patient outlook with a curiosity for what motivates our clients and how we can best support them
Bonus Points If You
- Have an in depth understanding of metadata
- Have experience using Pipedrive, Notion, Intercom, and/or Asana
- Have specific knowledge of and/or experience working in the music industry, radio, PR, marketing and/or music management
- Have used DISCO before
- Have worked in a SaaS-based environment
- Are familiar with DDEX
- Are Multilingual
Benefits
At DISCO, our employees have told us what benefits mean the most to them, and we've listened. So as a DISCO employee, you will work remotely from home whilst being supported by a friendly and fun international team.
In addition, you will receive:
- A competitive salary in a fast-growing startup
- Office set-up allowance
- Annual learning and development allowance
- Four weeks of paid vacation leave per year
- Paid bank/public holidays as outlined in our Leave Policy
- Two weeks of paid sick leave per year
- Paid Parental Leave
- A company laptop
- Monthly internet allowance/reimbursement
- For US employees, health/vision/dental insurance contributions
- The ability to work how you want -- we’re not heavy on rule books. Everyone is trusted to figure out the best way to work.
To apply for this incredible position, please submit your resume along with a cover letter.
DISCO is an equal-opportunity employer. In addition, we will provide reasonable accommodations for individuals who have disabilities. If you require any reasonable accommodation to participate in the application process, please note this in your cover letter and we will reach out to you.
Please note that we do not accept unsolicited resumes from recruitment agencies.
* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: Asana Engineering Excel
Perks/benefits: Career development Competitive pay Gear Health care Home office stipend Parental leave Salary bonus Startup environment
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