Data Engineer

TruRating – be part of something which will change the world.

Take the plunge. Live the dream. Do something which you know will touch the lives of millions of people the world over every single day and will change the way businesses and consumers think. Get out of bed in the morning for that adrenalin hit, love the pace, love the challenge, love doing what has never been done before – and love being the best you’ve ever been. And what’s more, owning part of what you’ve created.

TruRating is a hypergrowth software as a service (SaaS) company that improves businesses, benefits consumers, and donates to charities. Our starting point is using patented technology to collect feedback from 80%+ of customers at the point of payment and linking this to transaction and product data to provide unique mass, real-time insight to merchants.

This feedback can also be pointed towards consumers - providing transparent, representative, and validated information to help us all make better decisions. whilst we also ‘do our bit’ as for every question we ask, TruRating donates to children’s charities.

Working with our retail partners we can also provide data & insights to 3rd parties including FMCGs via ground-breaking ‘intelligent questions’ which allow us to send questions in real time that relate to specific products or behaviours.

We partner with the biggest payment companies in the world, and our unique integrations mean we are delivering an unprecedented dataset. No other business in the world is combining online and offline sentiment and consumer behaviour data in huge volumes, at near to real time.

Our customers include some of the best performing and highest-profile retailers in the world – and the group is growing all the time. We are collecting nearly 5 million ratings and 250m data points every week now and are ‘live’ in the UK, Europe, North America, Australia, and NZ. With almost 400m ratings under our belt and global patents granted / registered, the world is there for the taking.

We need to grow our passionate team to help us live out the dream and deliver on our incredible opportunity. TruRating is a global organization with US headquarters in Atlanta GA, UK headquarters in London and ANZ headquarters in Sydney. We are actively growing our team and invite you to check us out!

Requirements

The role in a nutshell

TruRating is set to grow quickly in 2023 – and the TruRating Data Services team is key in enabling and supporting this growth. We’re on a mission to modernise our data pipelines and adopt the latest DataOps approaches. We help deliver new capability for our external data and insight products every day. We provide critical data and reports internally for day-to-day operations and product decision making. In short, variety is the norm. Our Data Engineers are ‘full-stack’, working on pipelines one day and BI reports the next.

The right candidate will have experience delivering scalable data solutions to ingest, process and serve a massive amount of data. They will have a passion for new technology advances in the big data, analytics and insight space. In addition, they will have exposure to the full ‘BI stack’ and be happy to roll up their sleeves and take on the full range of Data Services that the team provides.

Key responsibilities

Working with the Data Services team:

• To establish the data architecture that can enable TruRating to grow across the globe, meeting the requirements of the individual territories and merchants of all shapes, sizes, and sectors.
• Developing and managing end to end data pipelines from initial acquisition through to analytical storage and processing.
• Working with the wider development team to deliver both internal and external-facing data products and systems.
• Providing an internal analytical ecosystem for deep dive analytical activity and reporting.
• Supporting data integration services for product analytics and between operational systems (CRM, finance etc.).
• DataOps – we build, deploy and support all data infrastructure.
• Evaluating multiple solution options and presenting findings to key stakeholders.
• Designing and documenting solutions.
• Research and experiment with emerging data technologies and industry trends.

We would love to bring on board someone who is/has…

Previous Experience in a Data Engineering or BI Engineering Role and is:

• Delivering scalable data solutions using cloud services. Azure preferred but AWS & GCP also considered).
• Self-reliant, resilient and proactive with high levels of motivation to make things happen, deliver effectively and efficiently.
• A growth and learning mindset.
• Loves being part of a high performing team and adds enthusiasm and the drive to overcome challenges and turn them into opportunities.
• Excellent analytical, problem-solving, collaboration and communications skills.
• Strong SQL skills with in-depth SQL RDBMS experience, including understanding/ writing complex queries and automating the build of analytical models.
• Strong experience with ETL, data warehousing and BI technologies.
• An understanding of agile development practices, having worked successfully with agile delivery teams.

Technical Skills

• Azure Platform: Azure SQL DB, Azure SQL DW, Azure Analysis Services, Azure Data Factory, Azure Function Apps, Event Hubs.
• Strong experience with ETL, data warehousing and BI technologies (Power BI – desirable).
• Source control with git and experience using CI/CD solutions including Azure DevOps.
• Programming/scripting experience, e.g., C#, Python, PowerShell;
• DAX and/or MDX query language – desirable.
• Snowflake experience – desirable.

Benefits

TruRewards

In addition to our enviable company culture at TruRating, we offer 25 days holiday, Private Medical Healthcare with BUPA (medical history disregarded), a SMART pension, Wellbeing support packages with “WeCare” and group life insurance with Canada Life.

As with everyone in the team, you will have share options and therefore own a part of the company and benefit directly from its success.

Application process

As well as your CV please include a brief introduction that helps us understand why you would be a great fit for the role.

If you are excited about this role but your experience doesn't align perfectly with every qualification in the job description, please apply anyway :-) Studies in this area report that some groups of us – like people of colour, people with disabilities and people from LGBTQ2+ communities, women etc. are less likely to apply to jobs unless we meet every single qualification. Here at TruRating we are committed to providing the most welcoming and inclusive work environment - free from any form of discrimination and inequality. What makes TruRating is us all thriving as part of a diverse and supportive culture – and we would love to welcome you to it :-)