Senior Data Analyst

Flex is an early-stage, remote-first FinTech startup that is creating the best rent payment experience. It’s hard to believe that it’s 2023 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! We enable our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing in 2023. Will you be a part of the team? 

The Analytics team at Flex is responsible for using data to provide visibility into business performance, deliver insights, and help drive Flex’s strategy. As a Senior Analyst, you’ll partner closely with teams & leadership across the organization to create analytics roadmaps, identify opportunities for growth, and drive a deeper understanding of our business.

What you’ll do:

• Drive impact via insights: As a resident expert of all things data at Flex, you’ll deliver business insights and illuminate trends that lead directly to operational and product improvements. You’ll directly contribute to shaping strategic decisions and driving business growth and customer engagement & satisfaction
• Define priorities: You’ll be a trusted thought-partner of our business stakeholders and relied on to determine the most impactful analytics projects
• Direct cross-departmental collaboration: You’ll work with departments across the company and connect the dots to optimize customer experience and business performance
• Democratize data: Support goal-setting across Flex by defining KPIs and setting OKR targets. You’ll create dashboards to monitor KPIs to ensure teams are making intelligent and informed decisions

What you’ll bring:

• 3+ years of analytics experience, with advanced SQL & BI tool (ideally Tableau) skills. DBT experience is a plus
• Ability to solve big-picture problems: You proactively identify areas of opportunity and analyses needed by the business
• Radical ownership: You’re a driver - you use your technical skills, business understanding, and stakeholder relationships to independently manage a large scope of work with high impact on business decisions
• Great communication skills: You can synthesize complex concepts and analyses into simple, digestible bullets than can be understood by anyone
• Comfort in uncertainty: You don’t mind spending time in the weeds turning raw data into insights. You aren’t afraid to ask questions and do the necessary research when presented with an open-ended question
• Boundless curiosity: You are always asking “why” and use data to answer those questions. You use those findings to make recommendations on how to best grow the business and help drive decision-making
• Passion for analytics: You are constantly looking for ways to utilize Tableau and advanced SQL to tackle complex business problems

Life at Flex:

We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we are remote-friendly with employees located throughout the US, Australia, Brazil, and Israel. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.   We offer many employee benefits. For full time, U.S. based employees we offer:

• Competitive pay
• 100% company-paid medical, dental, and vision
• 401(k) + company stock options
• Unlimited paid time off + company paid holidays
• Parental leave + IVF and adoption support
• Flex Cares Program: Non-profit company match + pet adoption coverage
• Free Flex subscription