ETL Developer

About IntouchCX

IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

For more on our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

We’re changing the way people think about customer service, and we need your help!

We’re looking for an ETL Developer to be responsible for the ETL development for the Reporting Services Team.

As ETL Developer, You Will…

• Develop, design, tune and maintain SSIS packages to perform the ETL process
• Design and develop SQL Server stored procedures, functions, views and triggers to be used during the ETL process
• Design and develop ETL solutions using data integration tools for interfacing between source and target
• Performance tune the ETL process and SQL queries as well as recommend and implement ETL and query tuning techniques
• Develop ETL technical specifications
• Design, develop, test, implement and support data solutions
• Document ETL data mappings, data dictionaries, processes, programs and solutions as per established standards for data governance
• Integrate ETL development with existing projects to maximize object reuse
• Create, execute and document unit test plans for ETL and data integration processes and programs
• Work with the Data Analysts to assess and troubleshoot potential data quality issues at key intake points
• Perform problem assessments, resolution and documentation in existing ETL packages, mapping and workflows in production

Requirements

As ETL Developer, You Have…

• Degree or Diploma in Computer Science, Information Systems or equivalent work experience

• Minimum of 3 years of experience designing, developing, testing and implementing ETL solutions using any enterprise ETL tool (SSIS)
• Strong experience with SQL and fine tuning data queries
• Understanding of Dimensional Modelling design principles
• Good understanding of basic coding methods/building blocks and best practices
• Excellent communication skills, both written and oral

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.