Data Analytics Manager

Location: Manila,Metro Manila,Philippines

About Trusting Social

Trusting Social is a fintech that excels at AI-driven product innovation to deliver consumer credit at scale. In just over five years, Trusting Social has become the biggest and fastest-growing credit risk assessment platform in South East Asia and has launched several innovative credit card partnerships in Vietnam. 

Funded by leading VCs ,we have closed our Series C of US$ 105 million. We are on an ambitious journey to enable credit lines for 10M+ people with our platform’s launch in the Philippines, India and Indonesia. TS is headquartered in Singapore with our teams distributed across Ho Chi Minh, Hanoi, Manila, Jakarta, Bangalore, Pune, Gurgaon, and Mumbai. We have been operational in the Philippines since 2018 and count over 20 local banks and consumer financing companies as our clients.

Roles and Responsibilities

• Own user onboarding, activation, usage and retention analytics for our personal loans and credit card partnerships.
• Work closely with Product Managers identify issues and suggest improvements.
• Work closely with our Data Scientists to develop and implement various predictive models.
• Own implementation an evaluation of A/B tests.
• Own reporting for our partnerships business.
• Own customer selection for campaigns in coordination with Growth & Marketing Manager.
• Facilitate databases set-up required for analysis and reporting.
• Support ad-hoc analytical requests for the team

Requirements

• Strong analytical mindset, hypotheses lead-problem solving.
• Learning ability and strong self-motivation to acquire new knowledge.
• Capability to zoom in and out a problem.
• Effective problem-solving skill under pressure.
• Experience with common data analyst toolkits, such as R, Python or SQL in practise is a must.
• Experience in analysis lead problem solving and A/B testing is strongly preferred.
• Experience with a digital product is preferred.
• Excellence in English in both written and oral.
• Good interpersonal and people management skills.
• Teamwork and hard working with enthusiastic attitudes.
• Extreme ownership by going beyond scope of work for a successful business.
• Learning ability and strong self-motivation to acquire new knowledge.
• Capability to zoom in and out of a problem.
• Effective problem-solving skill under pressure with strong sense of customer empathy.

Required Experience

• 3-7 years of relevant work experience.